Back

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,611 Reviews

2,611 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
December 31, 2024

Tristan is always reliable! Can always count on him to give me the info needed More

by Samuel15Lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We will have to pass on your review to Tristan, Samuel! This will make his day. Thanks for putting your trust in him, and we welcome you to return at any time! Check out our service specials, and you can make the most out of your next visit.

December 31, 2024

Just did the oil change for my second car here and it was super smooth with Nick's help and came out quite fast even when the line was long. Very impressive service experience at this dealership and I will d More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jan 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a fantastic experience during your oil change, Jason! We're happy that you didn't have to wait too long, and Nick provided you with the service we strive to give to all our customers. Thank you for choosing us, and we'll see you at a future appointment! Remember that you can schedule your service visits online.

December 30, 2024

The lady that came out to help me wasn't friendly at all. Didn't check to see if everything was ok, someone else checked me out. The price of everything has gone up and she didn't explain nothing More

by korey-dykes34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylynne bledsaw
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned about your experience in your review, as it doesn't match the kind of customer experience we aim for. Please give us a call whenever you have a moment so we can discuss your visit further and make sure you next one is better. Thank you.

December 30, 2024

My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

December 30, 2024

I like the service brother take too long to fix my truck the service side was nice it was good ella that take too long to follow my God thank you for everything and appreciate it I’ll see you soon More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Angel, and thank you for stopping by! Every review helps us get better and better, and we appreciate you taking the time to rate us. If there is anything else we can assist with, just let us know!

December 29, 2024

Excellent service and completed replacement on a timely basis. Five stars rating for Eric Martinez. More

by 960AEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Eric is operating on another level, and it shows! Thank you for giving him and our service center a 5-star rating. It means a lot to know when we're doing things right!

December 28, 2024

Our experience with this dealership was top notch. They were very prompt and helpful with our service issues More

by tlnewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackery Frausto
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your review makes all our efforts worthwhile! Thanks for choosing us and see you next time.

December 28, 2024

The item that was recalled on my vehicle was replaced promptly and the service advisor kept me informed along the way More

by vcarson2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that our team was able to handle your recall smoothly! Let us know what else we can do to make your next visit a 5-star experience. We look forward to seeing you then!

December 28, 2024

Great service received with a comfortable waiting room/area. I feel like the recommendations are reasonable and not over the top. More

by Latkinsontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our facility is up to par! Our team thanks you for choosing us for your Honda service needs. Before your next visit, be sure to check out our service specials online for another added bonus!

December 28, 2024

Second time visit this year and the service was as perfect as last time. Nick is really a great service advisor with patience and always thinking for the customer. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Nick's always at the top of his game, and we're glad to see that he's taking care of you and your car year-round! Call us any time you need assistance and we'll be glad to help. Drive safely until then!

Dec 30, 2024 -

Jason responded

Just did the oil change for my second car here and it was super smooth with Nick's help and came out quite fast even when the line was long. Very impressive service experience at this dealership and I will definitely come back for more maintenance jobs.

...
9
...