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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 08, 2019

Norm Reeves’ people are friendly and supportive. Norm Reeves’ salesmen and finance department answered all my questions friendly and knowledgeable so I could decided easily and I bought a new car (Ho More

by Nikta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Lodin, Alex Boloorchian, Kayvon Bakhtiari, Arash Hamidi
Jan 08, 2019 -

Norm Reeves Honda Superstore Irvine responded

We work incredibly hard to provide our customers with an amazing car-buying experience, and hearing feedback like yours is why we do it! We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2019

Super Salesman If you want a good deal, good and quick customer service with no pain to you or your pocket you definitely should come to Irvine dealership and ask fo More

by Zz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safi Billah
Jan 08, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Feel free to call or stop by if there is anything else we can do for you. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2019

I received excellent service from my visit on Friday. I’m v I received excellent service from the staff on last Friday. Specially from Diego. I left a brief message for him about the help I needed. He immediate More

by Azi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega, Kevin Meacham
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

We would like to thank you for this thoughtful 5-Star Review! We want nothing but the best for our customers and we're so happy you had such a great experience with us! We look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2019

Costco Auto Program good experience Bryan Kerr was very helpful is assisting us with our car purchase. He followed the Costco Auto Program procedure to the letter, and not pressure us i More

by Crv_buyer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Kasal, Bryan Kerr, Sam Abdel
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 05, 2019

People are not responsive. Issue with a new Pilot. i have had a problem with my infotainment system crashing from day one. Service did a hard reset once but didn’t fix the issue. They were suppose to More

by 19pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Iv, Omar Lodin, Max Karim
Dec 19, 2018 -

Norm Reeves Honda Superstore Irvine responded

We're disappointed to see you've had issues with your 2019 Pilot. Please contact me so I can get you set up with a time for us to look at this issue. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 05, 2019

Very generous Made sure I knew how everything in my car worked. Very nice and welcoming. On the lot the car said $9499 but on the internet it said $8999 and Kasem a More

by lucaswesterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Casey McGuire
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 05, 2019

Kasem is your go to person Kasem is an extremely helpful sales consultant at norm Reeves. I bought my car a week back from there and he always went for an extra mile explaining More

by Ansuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're glad to have Kasem on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 04, 2019

Great Experience Thanks to Raffy Raffy is amazing salesman. We went to three other different Honda places and this is probably the best Honda place to go when buying a car. He gives y More

by trinhle8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Casey McGuire, Daniel Iv
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

We cannot thank you enough for taking the time to share your experience with us! Raffy, Daniel, and Casey are a huge part of our success here at Norm Reeves Honda Superstore Irvine, and we can’t wait to tell him/her about this positive review! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 04, 2019

Great experience It was an easy and stress free experience. I have met with Kasem and he helped me every step. He was so patient with me and did everything he can to g More

by Ammar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Kasem Al Salah
Jan 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to share your experience with us! We couldn't be happier to see that Kasem went above and beyond to provide you with a quality experience. We look forward to seeing you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 04, 2019

Great Experience with Kasem Had a great experience with Kasem who introduced us to our new Honda Clarity. Very knowledgeable and passionate about the product and got us up and More

by LHGuy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Max Karim
Jan 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this stellar review! We couldn't be more pleased to hear that Kasem and Max went above and beyond to make sure your car-buying experience went smoothly. Please never hesitate to let us know if you need anything. We appreciate you so much! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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