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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 24, 2019

Wonderful customer service! I have been going to Norm Reeves Honda in Irvine for years, and I have always left very happy. Yesterday I had the oil in my car changed, tires rotate More

by IrvineMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Jan 24, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to share your experience with us! We couldn't be happier to see that Diego went above and beyond to provide you with a quality experience. Please never hesitate to let us know if you need anything. We appreciate you so much! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 22, 2019

Great Service! Good feeling here. Everyone is courteous and professional. Shout out to Brandon Son, my service advisor, who shows exemplary customer service and More

by Cindyjco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 22, 2019 -

Norm Reeves Honda Superstore Irvine responded

We can’t thank you enough for your positive review! We couldn't be more pleased to hear that Brandon and Jim went above and beyond to make sure your car-buying experience went smoothly. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 18, 2019

Great experience This is the second time I come to this dealership and both times i left very happy. I have done my research and this guys make it so easy to do bette More

by alexkass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hamidi, Gus Hernandez
Jan 21, 2019 -

Norm Reeves Honda Superstore Irvine responded

Wow! We cannot thank you enough for your thoughtful review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 16, 2019

Great Service Max is very professional and easy to work with. He offered us great deal . Casey is very helpful on title paperwork. Will come back again for future More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire, Max Karim
Jan 17, 2019 -

Norm Reeves Honda Superstore Irvine responded

We want you to know how much we value your generous 5-star review! We couldn't be more pleased to hear that Max and Casey went above and beyond to make sure your car-buying experience went smoothly. We look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 16, 2019

Car purchased Edgar is very professional, he listened and cared about our necessities. He even came to the dealer on his day off to finish our transacción. We thank More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 17, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Steph, We cannot thank you enough for taking the time to share your experience with us! We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! Have a great day! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 14, 2019

What a deal! From the initial inquiry online to the ending. Through my experience of shopping for a 2019 Accord EX I have never met someone as knowledgeable, patie More

by Cody112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 14, 2019 -

Norm Reeves Honda Superstore Irvine responded

Wow! We cannot thank you enough for your thoughtful review, Cody. Edar is awesome and we're so happy to see that he worked hard to get you into the vehicle you deserve. The 2019 Accord EX is a great vehicle that we know you'll love driving for years to come. Stop by anytime! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2019

Amazing customer service. This was by far the most painless a car buying experience I have ever had. Sales staff was knowledgeable and helped me get exactly what I was after. More

by Penpen1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Nader Arani
Jan 14, 2019 -

Norm Reeves Honda Superstore Irvine responded

We cannot thank you enough for this amazing 5-Star Review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2019

A delightful way to spend $35,000!!!!! Bryan Kerr was a gentleman from start to finish. He listened carefully to what we were looking for. We were treated with respect and courtesy.He is e More

by Sweet Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN KERR-- Internet Sales SUPERIOR Experience!!, Bryan Kerr, Casey McGuire
Jan 14, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to share your experience with us! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Bryan provided just that to you. We appreciate your business and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2019

Awesome, fair and quick I knew i was going to be taken care of when i came back to turn in my lease and get another one at Norm Reeves Honda, especially because i was working More

by ChtistyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 14, 2019 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more appreciative of this positive review! It's wonderful to hear that Bryan and Brad provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 09, 2019

My daughter is thrilled with the new Honda Civic EX Richard Moyer and the team did a great job taking care of my daughter. It is her first vehicle and she is very pleased with it More

by Sonic2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Edgar Galindo, David Salazar
Jan 10, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for this amazing review! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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