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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 03, 2019

Good service I purchased Honda Clarity PHEV. Edga Galindo was very nice and professional. The process was smooth and fast. Edga is very good salesman. He will work More

by Gladowk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Feb 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Edgar provided just that to you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 03, 2019

Fast and easy Edgar was so helpful and knowledgeable he knew exactly what I wanted and made it happen to where I was able to stay in my budget this is the second ca More

by Smolano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
Feb 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 03, 2019

Happy as can be! Edgar was a great salesman! Got straight to the point and adapted to fit all my needs. Didn’t struggle to find a reasonable price. Exceptional custome More

by PedroGalindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Feb 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Pedro, We're so pleased to read your encouraging review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 02, 2019

Excellent Experience and great deal Kasem helped us getting our lease car, entire process went so smooth that we enjoyed whole process. He is thorough on explaining each and every step o More

by AMIT V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
Feb 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Wow! We cannot thank you enough for your thoughtful review. We couldn't be happier to see that Kasem went above and beyond to provide you with a quality experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 02, 2019

In and Out in an Hour and a Half with Kasem I leased a Honda Accord from Kasem in January of 2019. He was extremely professional and made the experience very easy. He asked for pertinent infor More

by nickporrazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
Feb 04, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Nick, We would like to thank you for this thoughtful 5-Star Review! We are so happy that Kasem was able to take care of all of your needs and we're proud to have him/her on our team. We appreciate your business and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 31, 2019

What a fabulous experience at Norm Reeves Honda Buying a car can be stressful but not with Bryan Kerr at Norm Reeves. This is the third employee I have sent to this dealership and once again it wa More

by Pat dance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 31, 2019 -

Norm Reeves Honda Superstore Irvine responded

Your review is why we do what we do. Thank you so much for reaching out to us. We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Bryan was able to do that for you! Your business and time are much appreciated! We look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 31, 2019

Costco Auto Program - Max Karim Max was extremely helpful, kind and attentive. He was prepared for our appointment, and knowledgeable about the automobile I was interested in. Max More

by CRV521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Karim
Jan 31, 2019 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! It was a pleasure to hear that Max helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 31, 2019

Completely thrilled This is my fourth visit to norm reeves Honda Irvine and my fourth time working with Bryan Kerr. I sent my mother, daughter and best friend to see him More

by Cdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Cooper Mugg
Jan 31, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're so pleased to read your encouraging review! We couldn't be more pleased to hear that Todd and Brian went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 31, 2019

Amazing Service I had an amazing experience with all the guys who helped me. I submit an instant offer through KBB and Craig reached out immediately and made the proc More

by Seltzeralyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Bryan Kerr, Sam Abdel
Jan 31, 2019 -

Norm Reeves Honda Superstore Irvine responded

We would like to thank you for this thoughtful 5-Star Review! It's a team effort here and we're so pleased to see our team constantly takes great care of you. Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 30, 2019

Exceptional Experience Thank you to Edgar Galindo for all of your help with purchasing our first Honda Clarity Touring! We genuinely appreciate your exhaustive efforts to ea More

by Honda Touring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 31, 2019 -

Norm Reeves Honda Superstore Irvine responded

Your opinion means the most to us. Thank you for this amazing review. We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Edgar was able to do that for you! We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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