Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

March 24, 2019

Thank you!!!! Everyone was so friendly and the made the process very easy! I felt like they did everything they could to help me and give me the best deal possible. More

by Tarynd13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hamidi
Mar 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

It was a pleasure to hear that Arash helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 23, 2019

Great experience workimg with Jim Saber at this dealership. He was very friendly and honest. Gave us all the information that we needed and made it an easy and great e More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Mar 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Rose, Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 23, 2019

Our "Kababayan" Raffy listened to what we want and helped us acquire our 2019 Honda CRV. He is knowledgeable and went the extra mile in giving us a hand. A real asse More

by Bagongkotse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In Parts, Arvin (?) and a special shout out to Jaime who put in my floor mats and steering wheel cover. These guys works very hard and knows their stuff. Assessment to their Dept., Rafael Navas, Adam Barragan, Zayd Yunus
Mar 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more appreciative of this positive review! It's wonderful to hear that Raffy provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Congrats on your new 2019 Honda CRV and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 23, 2019

BAD FIRST EXPERIENCE It was surreal that the deal was so good and the process was "smooth." My cousin even accompanied me to make sure it was real since it sounded to good More

by rissadlsrys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey McGuire, Alex Boloorchian, Dustin Curtis
Mar 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're disappointed that we're unable to keep you in your vehicle. Please contact me at your convenience, as I'd like to speak to you and provide further clarification. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 18, 2019

Sebastian treats you like family I recently purchased my second Honda from Sebastian at Norm Reeves Honda, a 2008 CR-V (our first was a 2018 Odyssey last year). He is a very busy man More

by billandlizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi, Dustin Curtis
Mar 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Bill & Lizzy, Thanks for taking the time to share your experience with us! We are so happy that Sebastian was able to take care of all of your needs and we're proud to have him on our team. Thank you so much for choosing us, and please stop by in the future to let us know how your 2008 Honda CR-V is treating you! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 18, 2019

5 Star experience in buying 2019 CR-V Alex Boloorchian helped me buy CRV for my daughter. He made the process simple and easy. He was able to match offer from other dealership. Ask for More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Boloorchian
Mar 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Mike, We want you to know how much we value your generous 5-star review! We couldn't be more pleased to hear that Alex went above and beyond to make sure your car-buying experience went smoothly. Thank you for choosing Norm Reeves Honda Superstore Irvine, and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 17, 2019

Alex Boloorchian Alex was very helpful during our Honda HRV purchase. He was responsive via email setting up a time for us to come look at vehicles, helped us understa More

by Natalie White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Boloorchian, Rich D'Agostino, Dustin Curtis
Mar 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

Your satisfaction means everything to us, Natalie. Thank you so much for your awesome review. We're pleased to see that Alex was accommodating during your car-buying experience and we hope you're loving your vehicle. Your business and time are much appreciated! We look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 16, 2019

It was a great experience! Jim and Edgar made it so much easier in choosing a safe car for my daughter. I would definitely refer!!! Everyone is so friendly too. More

by Gerialci00$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Edgar Galindo
Mar 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

We cannot thank you enough for taking the time to share your experience with us! Jim and Edgar are all-stars and are constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 15, 2019

Friendly Service and Easy Transaction Jim Saber is a helpful representative as well as their financial rep Casey McGuire. They both make the experience easy and answered all questions. T More

by BTNUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Casey McGuire
Mar 15, 2019 -

Norm Reeves Honda Superstore Irvine responded

We can't thank you enough for your positive review! We're pleased that Jim and Casey took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 15, 2019

Best car purchase experience Nadar, who sold us the Odyssey was very informative and guided us through our vehicle options. He treated us like family and answered all our question More

by Odyssey 2019 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Ortiz, Dustin Curtis, Nader Arani
Mar 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! You deserve nothing but the best, and we're grateful to know Nadar provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

...
22
...