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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 12, 2015

Excellent Experience at Norm Reeves! I purchased a new 2015 CR-V in late January, and thoroughly enjoyed working with Gabriel to locate the color and style of the vehicle I had my heart s More

by Mardev M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Sciolla
Mar 13, 2015 -

Norm Reeves Honda Superstore Irvine responded

Mardev, thanks for writing this great review and congratulations on your new CR-V! It's delightful to know that Gabriel and James made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. We appreciate your recommendation and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 11, 2015

Best car buying experience We worked with Brett Ritchie to purchase the Pilot. It was the most painless car buying experience we'd ever had. Brett was very knowledgable and prof More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ritchie
Mar 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your new Pilot, Annie! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. Brett is an asset to our team and will be thrilled to hear your compliments as well. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 10, 2015

Very good service Sebastian did a good job working with me getting and getting me the car that I wanted. It took about three days but he was patient. More

by sheprts
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Mar 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

We really appreciate the kind words on behalf of Sebastian! He works hard to give our customers the best service possible, and to help them get the vehicle they wanted. We’re glad he could do that for you! Thank you for business and we hope to see you again soon! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 10, 2015

Excellent tension free experience My wife and I recently purchased a new CR-V with the help of salesperson, Christian Genet. We had been to other Honda Dealers and intended to visit ot More

by Lawprof
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Mar 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Christian provided you and your wife with a painless and well-informed car-buying experience. Congrats on your new CR-V! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 08, 2015

Treated us like family They gave me a good price for my trade as well as a low price on my new car. No other dealership I went to would do that, and believe me, I went to se More

by alymathews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Mar 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for sharing your experience and congratulations on your new car! I am thrilled to hear that Jose and the rest of our team were able to get you a deal that worked for you. Welcome to the family and we look forward to doing business with you in the future! Also, be sure to follow us on Twitter and Facebook for all of our dealership updates!  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 06, 2015

Thank you Norm Reeves Honda Superstore for all your help in buying my new car. Your staff is helpful and professional, made my experience a great and fast one. Joe K. You sir are the man T More

by apreciadoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawid Khair (Joe K.)
Mar 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Joe as well. I hope that you are enjoying your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 05, 2015

Car buying can be a pleasurable experience Bought a 2015 Honda Odyssey from Norm Reeves Honda on March 2nd. I was not the easiest customer as I complicated things by working with a floor sales More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Sebastian Kavoosi
Mar 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Andy, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Sebastian and Jose will be happy to hear that their great customer service has made another satisfied Norm Reeves Honda Irvine customer. We appreciate your recommendation, and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 05, 2015

Great Car Buying Experience Purchased a 2015 Accord. Experience was fantastic from test drive to financing. Sergey and Kai were very professional. Would definitely recommend buyi More

by almquist7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai and Sergey
Mar 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for writing this great review and congratulations on your new 2015 Accord! It's delightful to know that Sergey and Kai made your car-buying experience a great one. I'll be sure to pass along your compliments to them. We appreciate your recommendation, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 04, 2015

Thank you Joe K and Garrett Bought a 2012 certified used Odyssey. Joe K. gave us accurate information about the features and helped us make an informed decision. We struck a de More

by Gsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair and Garrett in finance
Mar 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your new 2012 Odyssey! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your kind words to Joe and Garrett as well. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 03, 2015

This is how buying a car is supposed to be!!! Whether you're in the market for a new or used car, Norm Reeve's Honda in Irvine is the place to go! No pressure sales, no xx...just good hard working More

by JohnS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (internet sales), Garrett (finance), Orlando (sales)
Mar 04, 2015 -

Norm Reeves Honda Superstore Irvine responded

John, thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Orlando is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. I'll be certain to pass along your compliments to Joe and Garrett too. We appreciate your recommendation, and keep us updated if there's anything else we can do for you! Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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