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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 20, 2015

Friendly and fast My first visit to this dealership. No fuss, friendly and fast. Kai was excellent in his interaction. I was able to get my new car without any hassles. More

by Newcarbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Mar 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Kai is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We appreciate your recommendation, and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 20, 2015

Honda Accord LX 2015 I had a great experience with the purchase of my new Honda Accord/trade in of my old car. Sergii Kalinskyi was very helpful, pleasant, and knowledgea More

by Kaleena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergii Kalinskyi
Mar 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Kaleena, we love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Sergii is great with people and focuses on what the customers’ needs are. He will be pleased to hear your kind words as well. I hope that you are enjoying your new Honda Accord! Thank you for the recommendation, and feel free to contact us if you have any questions on your new vehicle. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 20, 2015

Internet to Dealership A very nice experience all around. I found the car on the internet & contacted the dealership online. I received a quick response which lead to me goi More

by Keliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Mar 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your new car, Keliz! It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 19, 2015

Moe Abiri Great service from the start. Moe greeted us right when my mom and I entered the dealership. He was really patient and kind with us. Ended up getting More

by lcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Abiri
Mar 20, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for writing this review! It is reassuring to know that Moe provided you and your mom with top-notch service and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership with positive experience. Enjoy your new Civic SI! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 16, 2015

Honda CR-V I was referred to this dealership through Costco & was contacted by Muzelle Butterfield. We set up an appointment time with my intent to just see what More

by CR-V14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield, James Butterfield
Mar 17, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write such a great review! Muzelle and James strive to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I hope that you and your wife are enjoying the new 2015 CR-V! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 15, 2015

Great Deal, straight forward. Seamless operation I contacted Norm Reeves Honda in Irvine via email, Craig Moore , internet sales manager gave me an offer I couldnt refuse, of course I compared with t More

by Canaveral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Mar 16, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your new Pilot! It is imperative to us that we make the car-buying experience seamless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 14, 2015

My first car in USA The experience was awesome. Best deal. Best rates. N James was awesome with his work. Very friendly and ready with every detail. He went extra mile to More

by Rahul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Mar 16, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for your review, Rahul! It's great to hear that James took good care of you and made sure that you get the best deal on your new car. We appreciate your business and let us know if we can help with anything else! Thanks! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 13, 2015

Excellent Bought a used Toyota Coupe 2007. I never expect such a wonderful customer service from them (Muzelle Butterfield & Gabe Sciolla). They are very friend More

by Wai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield & Gabe Sciolla
Mar 13, 2015 -

Norm Reeves Honda Superstore Irvine responded

Wai, it was a pleasure to read about your recent experience with our dealership. Muzelle and Gabe will be thrilled to hear how their great customer service has produced another satisfied customer. I hope that you are enjoying your new 2007 Toyota Coupe! We appreciate your recommendation and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 13, 2015

Our new Civic EX Switched cars on Gabe the last minute. Added a trade in. but got it all done in one afternoon. I would consider this to be one of the best experiences More

by RichBallou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Sciolla
Mar 16, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for the great review, Rich! Customer satisfaction is our top priority, and I am happy to hear that your car-buying experience with Gabe was one of your absolute best! I hope that you are enjoying your new Civic EX! We appreciate your business and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials.  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 13, 2015

Honda Civic 2015 It was the most painless car buying experience I ever had. Got a quote online for Civic 2015 and worked with Kai Ascencio over the final details. Kai More

by Dai
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio and Jamal Zadran
Mar 16, 2015 -

Norm Reeves Honda Superstore Irvine responded

Dai, thank you very much for your five-star review and your kind words. Kai and Jamal pride themselves in making the car buying process as painless and pleasant as possible. We are honored that you came to Norm Reeves Honda Irvine with your car buying needs. We appreciate your business and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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