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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

April 10, 2015

Special thanks of Mo Aberi My husband and I purchased a Honda odyssey 2015 last week. It is a good experience especially with Mo Aberi. He did great job. Thanks Mo for your help More

by Shahshahani family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Aberi
Apr 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

We appreciate the time it took for you to leave us this wonderful review! Congratulations on your new Honda Odyssey 2015! It’s pleasure to hear that Mo did a great job in assisting you and your husband. Don't hesitate to call or stop in if you should have any additional questions or concerns. We look forward to serving you again in the future! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 09, 2015

Thanks Mo Aberi Mo Aberi did an excellent sales job to me. Hope I will get similar treatment from others during my next purchase. Thanks Mo Aberi for your help More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Aberi
Apr 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for reviewing your time spent at Norm Reeves Honda Irvine. We’re glad to know that Mo did an excellent job for you during your purchase. Please come see us for any future needs! We look forward to serving you again in the future! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 09, 2015

Jou khair My sales man mr Jou khair is one of the top sales man that I ever experienced , I recomend him highly for sure to any one I know More

by Mawi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED
Apr 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for stopping by to leave this incredible review! Jou is a valuable member of our team and he will surely be pleased to read your nice comments. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 08, 2015

Great patience and big help from Izzideen Abuebaid I"m a Chinese and my spoken Englishi is very poor. Izzideen Abuebaid made detailed explanation to me with great patience I never felt at other dealers More

by daoyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzideen Abuebaid
Apr 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share your experience with us! We’re glad to hear that Izzideen was able to take care of you and accommodate your needs. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 07, 2015

All the attention you could ask for from Izzideen Thank you to my sales rep, Izzideen Abuebaid, for all the help upgrading from my 2013 Honda Odyssey EXL to a 2015 Odyssey Touring edition! More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzideen Abuebaid
Apr 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Jeff, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Izzideen was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 07, 2015

Great salesman at Norm Reeves It's been almost 10 years since I bought a new car and I knew that this time around, I wanted to leave the dealership at least feeling like I got a go More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Apr 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Dan, thank you for choosing us for your car buying needs and congratulations on your new Accord! At Norm Reeves Honda Irvine we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Jim was able to meet this goal. Please don't hesitate to call or stop in if you should have any additional questions or concerns. We look forward to serving you again in the future! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 07, 2015

Fast and focused Sent in a request at noon. Went to the showroom at five and had a deal worked out by six-thirty. Great deal in a short period of time. More

by RKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Apr 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 05, 2015

Excellent service from Craig Moore I recently purchased Honda CRV 2015 and it a great experience for me. I worked with Shelly Beck and Craig Moore. Craig exceeded my expectations and th More

by Aditya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore & Shelly Beck
Apr 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on the purchase of your new Honda CR-V! Thank you for sharing these remarks about your most recent experience with Shelly and Craig. We’re glad to know that Craig exceeded your expectations and that we were able to provide you with an overall great experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 03, 2015

Helpful Honda guys exceeded my expectations! I recently purchased a Civic EX for my mother. Gabe and Kevin were a pleasure to work with. They new when to expedite the process and when to slow do More

by edbldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Sciolla
Apr 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this wonderful review and congratulations on your purchase! It’s a pleasure to learn that Gabe and Kevin provided you with a pleasurable and phenomenal experience during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 02, 2015

Fantastic Price, Fantastic Service I recently purchased a 2015 Honda Pilot Touring from Norm Reeves in Irvine. I worked with Drew and Ehmed. The experience was great! I worked wi More

by Eric K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew & Ehmed
Apr 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Erick, we really appreciate you taking time to write this nice feedback about our dealership. Congratulations on your new 2015 Honda Pilot Touring! We’re thrilled to hear that Drew and Ehmed took care of you and provided you with the best purchase experience you’ve ever had! For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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