Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

May 08, 2015

All's well that ends well I ran into a snag with the Finance Department at this dealership. Ahmed went out of his way to help me resolve the problem, and I am indebted to Ahm More

by cecile444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
May 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Your fantastic review was quite a refreshing read! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Ahmed provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their perfect car with the confidence that they have made the right decision by coming to our dealership. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 06, 2015

Trustable and Great Service, THANKS!!! Muzelle Butterfield, is one helping me get my loved Honda CRV. This is my first car, with the color of Urban Titanium Metallic/Beige. She is a so nice More

by Arado168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield
May 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your brand new CRV! Muzelle is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 06, 2015

Sebastian= Excellent Customer Service My husband and I were so impressed with Sebastian Kavoosirad!The customer service we received from Sebastian was highly professional, and he was ver More

by Niki-Gr8 Customer Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
May 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Niki, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Sebastian in our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 05, 2015

Relaxed Experience Ahmed and Aysha are stellar employees. I was at ease from beginning to end of my transaction. Everything was explained throughly and my needs were co More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
May 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Ahmed and Aysha could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 02, 2015

Smoothest auto transaction EVER! Working with Craig Moore was a pleasure. Negotiated fairly, quickly and was courteous the entire time. Didn't feel any pressure at all. Craig was More

by David Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
May 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

David, thank you for taking the time to submit this amazing feedback. Craig and the rest of our team take pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norm Reeves Honda Superstore satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 01, 2015

Love my new Honda Civic Jim was so helpful! He made the process so simple. He was able to link my phone up and had me on my way in no time. I will definitely recommend Norm More

by Lisha10044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aysha was fabulous! We really enjoyed our time with her. Michele made us feel like family!, Jim Saber
May 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your outstanding review and recommendation, Lisha! I'm very happy to hear that Jim was of such help in getting the perfect vehicle for you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 29, 2015

Yazmine Craig Moore at Norm Reeves Honda in irvine made my first car buying experience such a breeze! I highly recommend speaking to him if you're thinking o More

by Yazer1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rathman
Apr 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share your experience with us! It’s delightful to read that Craig provided you with a very positive first car buying experience. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 29, 2015

NO PRESSURE, JUST GREAT SERVICE! Drew Montgomery had a smile on his face even though I showed up to dealership 15 min before they closed. I test drove the vehicle and loved it. I stil More

by briannamcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Montgomery
Apr 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to submit this amazing feedback! Congratulations on the purchase of your 2014 Honda Accord Sport! It’s fantastic to learn that Drew provided you with an awesome car buying experience during your visit, and he is a valuable team member, indeed. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 24, 2015

Review for Sabastian Kavoosi I spoke to Sabastian Kavoosi over the phone and explained my need for a car. I told him what I could afford and the kind of car I was looking for and More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabastian Kavoosi
Apr 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

We appreciate the time it took for you to leave us this wonderful review. It’s a pleasure to hear that Sebastian was able to accommodate your needs and provided you with a very dedicated and professional customer service. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

April 23, 2015

Virtually painless. Got just what I wanted. They just got a shipment the day before. Used Auto Club discount and internet to set up my appointment. Brett was there to More

by KML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ritchie
Apr 24, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share with us! The goal of the Norm Reeves Honda Irvine team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

...
210
...