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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 27, 2015

Appreciation of Joe Khair's Excellent Customer Service Joe Khair with his excellent skills in sale and walking us through a variety selection of new cars at Norm Reeves Honda in Irvine made our experience More

by Skhashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
May 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Samad and Trina, thank you for taking the time to submit this amazing feedback. Joe and the rest of our team take pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norm Reeves Honda Irvine satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your daughter’s car buying needs and we hope you all enjoy her new vehicle! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 26, 2015

personalized service Mr. Joe Khair, salesman, at the Norm Reeves Honda of Irvine provided me with the best shopping experience of my life, and at 65 years of age, I have p More

by motocar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
May 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your brand new car! Joe is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 26, 2015

Excellent service Had Wonderful experience. Got help from Muzelle Butterfield. She provides best customer service. They had best price and were willing to negotiate to More

by pooja1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield
May 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your review! We're glad to have Muzelle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 25, 2015

Easy experience buying a mini-van Jim Saber was my helpful Honda person and he made our car buying experience easy with a good deal. My wife and I wanted to shop around and we did not More

by Olivia14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael M. from the finance department. I don't know his last name but he has cool silver glasses with a skull on it. , Jim Saber
May 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write about your experience with us, Olivia! At Norm Reeves Honda Irvine, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Jim and Michael were able to meet your needs and expectations. Enjoy your brand new Odyssey! Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 24, 2015

Great Experience At Norm Reeves Honda Irvine Thanks to Jose I bought a new car today at Norm Reeves Irvine. Jose was my salesperson and it was a pleasure working with him. He was honest, patient and extremely h More

by crv.happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
May 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your outstanding review! We're glad to hear that Jose and the rest of our team were friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Enjoy your new CRV! Please let us know if there's anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 22, 2015

Real help when you need it. My wife and I came in on a missive that they were looking for used cars of our model to purchase. They work within your credit and financial means and More

by Gaiaborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Norm Reeves Honda Irvine any time! Take care. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 20, 2015

Great selection and great service My husband and I bought a car from Norm Reeves a few days ago. We had a great experience with the dealership - great selection and sales rep Tony Arda More

by Purple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 22, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 19, 2015

The Best Sale Man Jim saber who is the best sale man. He has been helping me from A to Z, I am very happy and will come back to buy new car in the future. More

by ericdylanforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
May 20, 2015 -

Norm Reeves Honda Superstore Irvine responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Jim is really a great asset to our team. We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda Irvine.Please feel free to contact us if you have any questions on your new purchase. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 16, 2015

Greatest car buying experience This was by far our best car buying experience. In and out in 2 hours including test drive. Carlos was amazing, had all the paperwork done and car r More

by Tfc01015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

What an enjoyable review to read! It is reassuring to know that Carlos and the rest of our team provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda Irvine’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 10, 2015

Muzelle Butterfield Thank you Muzelle and Craig for all your help getting me into my beautiful minivan! You listened to me and my family's wish list and found me great c More

by poodlelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield and Craig
May 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Muzelle and Craig were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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