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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 01, 2015

Excellent! We traded in our Accord for a CR-V, We received excellent sales service. They took the time to make sure we are happy and would like to recommend thes More

by uzma i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your outstanding review! We're glad to hear that our team was very helpful during your trade in! Enjoy your new CRV! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 01, 2015

Great Experience, Great Salesman, Great Dealership! We couldn't be happier with our experience at Norm Reeves Honda! My husband, daughters, and I came to just look at the HRV and ended up trading in our More

by Family of 4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Jun 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

We appreciate you taking time to leave us a great review! We are pleased to hear Sebastian and the rest of our team did a great job in assisting your family in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 01, 2015

Excellent and friendly service. Bought a 2015 Honda Accord from this dealership a few weeks ago. Love the car and had an excellent experience with the staff. Tony (Ardavan) was frien More

by reuben
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ardavan, Garret or Barret (again, sorry)
Jun 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Reuben, we appreciate you taking time to leave us a great review! We are pleased to hear Tony and Garret did a great job in assisting you in your purchase. Congratulations on you new Accord! If there is anything else we can do for you please don't hesitate to give us a call! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 01, 2015

great car buying experience visited dealership two weeks prior to buying car the original salesman we spoke with was no longer there, we were welcomed by our new salesman Joe Kha More

by Happy car buyer couple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Jun 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your wife's brand new Accord Hybrid! Joe is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to our team and all of us hope to see you again when the time comes to service your new car. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 31, 2015

Excellent customer service! My wife and I visited this dealership to purchase the new HRV, and the whole experience went very smooth. They were very accommodating, and answered a More

by nathanaelnsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton, Christian Genet
Jun 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your outstanding review, Nathan! We're glad to hear that our team was accommodating and quick! We strive to provide excellent customer service, and we're glad that this was the case for you and your wife! Enjoy your new HRV! Please let us know if there's anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 30, 2015

Great Car Buying Experience I did all the research online about Honda Civic LX 2015. I contacted via email with Joe Sadozai, the internet sales manager to get the quote for it. A More

by thpknguyen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sadozai and Craig Moore
Jun 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share with us! The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Joe and Craig. Please remember that we're always here to assist you, your wife, and your family with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 29, 2015

GREAT! John Shanholtzer was very very helpful throughout the WHOLE process and he made sure we got a great deal for our purchase. He is extremely knowledgabl More

by Vleighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for this lovely review and congratulations on your new car! We are so pleased that John was able to provide you with such knowledgeable and exceptional customer service. Enjoy your new Honda and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 29, 2015

Good leasing experience I had a positive experience leasing a vehicle with Andrew Montgomery. Andrew was polite, friendly and helpful. I would recommend him to anyone who i More

by Eric76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Eric, thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you with the help of Andrew as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 29, 2015

Great Sales Service Jim Saber helped us in our purchase of a new Fit, and the experience went pretty well once again. I say "again" because Jim actually helped us 4 year More

by GlennG31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving us this great review, Glenn. We are very happy to hear that Jim could provide you with a second car buying experience that was just as good or better as the first! Enjoy your new Fit! Please come back and see us again in the future with anything else you might need. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

May 27, 2015

Superior service, Highly recommend This is a very well-run, competent, yet friendly and accommodating dealership. Christopher Ebhabha was exceptionally great to do business with, profe More

by hondagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha, Michael H.(finance)
May 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your kind words. We know buying a vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that Christopher was able to meet your needs. We do appreciate your business and your recommendation. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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