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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 24, 2015

2015 Hond CRV Ex-L Went to Norm Reeves (Irvine). They are definetly a No Preasure Dealership, I was left alone to review vehicles. When I was approached by Long he he More

by CRV2015
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Jun 25, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write about your experience with us. At Norm Reeves Honda Irvine, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Long was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 23, 2015

(rene Manuel) for the best & fair deal go & lookf for RAFFY I purchased brand new 2015 Honda Civic EX from last June 18.He is just simply one of the best to work with. I was searching a car dealership in Los An More

by rene manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Jun 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hey Rene! Thank you for this great review! Rafael is truly an exceptional salesman and we appreciate him for giving you a great experience! Congratulations on the 2015 Honda Civic and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 23, 2015

Awesome dealership My experience at Norm Reeves Honda was the best I've had at a dealership. Carlos Ancheta made sure they had a few cars in my price range and arranged More

by Riggs27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ancheta Todd Arnold
Jun 24, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Norm Reeves Honda Irvine. Congratulations on the 2009 VW Tiguan! If you have any further needs, do not hesitate to come back in for a visit. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 22, 2015

Fast, efficient, and accommodating Our sales rep was Sebastian Kavoosirad. He went out of his way to help us with the purchase of our first car here in the USA. He was friendly, efficie More

by newcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Jun 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We appreciate the recommendation as well. Be sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 22, 2015

Great Customer Service I bought a Honda Civic for my son in June 2011. I just got a 2015 Honda Accord for myself last week. I trust Jim Saber. I recommend you to look for h More

by jimhonda
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on the 2015 Honda Accord and thank you for putting your trust in Norm Reeves Honda Irvine! Jim had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Thanks again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 21, 2015

Looking for a car? This is the place to go. I just recently purchased my new Honda here, if you're looking for great customer service I recommend you to look for Christopher He was very much h More

by Joeshaey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Jun 22, 2015 -

Norm Reeves Honda Superstore Irvine responded

Joe, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Christopher was able to satisfy that. We appreciate the referrals as well. Don't hesitate to reach out if you have any further questions or needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 21, 2015

EASIEST CAR BUYING EXPERIENCE! Ask for Craig Moore! I just purchased a new 2015 Honda CR-V WHITE 2WD EX from CRAIG MOORE!!! He is just simply one of the best to work with. I was researching car dealersh More

by Joanna09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Bryan Kerr
Jun 22, 2015 -

Norm Reeves Honda Superstore Irvine responded

Joanna, thank you for writing such a great review about our dealership! Craig is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 20, 2015

Im still in shock!! HORRIBLE experience On Saturday, June 20, 2015 I visited Norm Reeves Honda in Irvine with very specific interest on the 2013 Dodge Durango that they had advertised online More

by iris m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fidel (manager in sales)
Jun 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Iris, we are very disappointed to learn of your recent experience and appreciate the time you took to share with our team. At Norm Reeves Honda of Irvine we are committed to great customer service and apologize that we fell short of this aim. Please contact me at your earliest convenience so that I may work towards repairing your relationship with our team. Best, Gary Hensley – Customer Relations Director, gary.hensley@normreevesirvine.com

June 19, 2015

Jennifer Stanley I purchased a Honda Civic on Monday, June 15. Todd Arnold did an excellent job geting the financing I needed. He was very friendly and was very help More

by castle70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold and Muzelle B.
Jun 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norm Reeves Honda Irvine commitment to customer care and we're so thankful that your time with us was well spent. Congratulations on the Honda Civic! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 16, 2015

Matt Haas We enjoyed dealing with Matt Haas as he was very personable, professional and we never felt pressured. Very refreshing to enjoy buying a car witho More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Haas and Kevin Marks
Jun 17, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this review, Andrew. We really appreciate you leaving us your input. We are very pleased to hear that Matt could make your vehicle shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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