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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 30, 2015

Thanks Joe! Joe was so helpful from beginning to end - checking out different cars, test driving, & after the sale, going through the bells & whistles of our new More

by charity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Jul 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you, Charity! We appreciate you taking the time to tell us that you are a happy customer. We are glad Joe could help make the buying a little warmer. If you need anything else, please don't hesitate to let us know! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 30, 2015

Great expeirience Kai was honest and did not try to up sale me and got me into a car I love with a payment I am comfortable with. I rate my experience at Norm Reeves a More

by Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Jul 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Reeves, Glad to hear you’ve had a great vehicle buying experience working with Kai. Thank you for the recommendation and we look forward to working with your friends in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 29, 2015

A++ Excellent Experience! Had a really good experience purchasing a new car at Norm Reeves Honda this past week. Christopher was a real gent, and very easy to work with. The w More

by honda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jun 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to give us feedback on your purchasing experience at Norm Reeves Honda Irvine. We're glad to hear that Christopher and the rest of our team were able to give you an overall great experience. Thank you for your business and enjoy your new vehicle! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 29, 2015

Burt Zokaeiyazdi My son and I were greeted by Burt Zokaeiyazdi (Burt), who made us feel comfortable at the showroom and he showed us around and guided us through the a More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burt Zokaeiyazdi
Jun 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your review, Linda. Burt is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. Thank you for the recommendation as well. I will be sure to pass along your praises to him and all of us hope to see you again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 29, 2015

Wonderful, non-pressure purchase Sebastian and Sam of Norm Reeves family are wonderful! Our purchase experience was much better than we have had in the past due to the non-pressure an More

by LexusGx470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Jul 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for the excellent review! It is great to know that Sebastian and Sam were able to provide you with pressure-free vehicle buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 29, 2015

Norm Reeves Salesman - Orlando was excellent Orlando was very helpful, not pushy and honest. He was a pleasure to do business with him, as he explained everything clearly and managed to organize More

by Angie133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Jul 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Angie, Thanks for this nice review! Orlando truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. If you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 27, 2015

Great People Great service and follow up. I can't recommend them highly enough and Craig Moore was great! Joe K in sales was equally wonderful and the entire dea More

by RHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Joe K
Jun 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Norm Reeves Honda Irvine team and we all strive to provide excellent customer service! Congratulations on your purchase. We look forward to seeing you again in the future. Thanks again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 27, 2015

Best car buying experience I've ever had We just purchased a new 2015 Honda Civic from Norm Reeves Honda in Irvine. It was truly a great experience! The car is fantastic (EX-L Navi Sedan) but More

by Honda Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield
Jun 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Ron, Thank for such a great review and congratulations on the 2015 Honda Civic. We appreciate your recommendation and we look forward to working with you again in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 24, 2015

Christian Genet was great to work with. Did everything I needed in a very timely manner and was always friendly to work with. Thanks again Christian, I would buy again from you. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Jun 24, 2015 -

Norm Reeves Honda Superstore Irvine responded

Brian, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We’re glad Christian was there to deliver time-efficient buying experience. Thanks for the review. It really matters to our dealership! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 24, 2015

Craig Moore was great! Craig Moore helped us every step of the way in finding/holding a Red Honda Fit EX for our son. He went 110% to make sure our time while we're with hi More

by Ruel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Jun 25, 2015 -

Norm Reeves Honda Superstore Irvine responded

Ruel, we appreciate you taking time to leave us a great review! We are pleased to hear Craig did a great job in assisting you in your purchase. Congratulations on your son’s Honda Fit EX. If there is anything else we can do for you please don't hesitate to give us a call! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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