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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

July 09, 2015

Great Car Buying Experience! Craig Moore really understands the meaning of customer service! I wouldn't hesitate in recommending him as your next car sales professional. Very prof More

by Rjdietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Jul 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to write this review! Craig is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new vehicle, please come back in to visit! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 07, 2015

Good price, better service - buy a 2015 Civic EX Just bought 2015 civic ex last weekend, sales person is very nice, I got good price, highly recommend, thanks for your professional services, will see More

by Wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Jul 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for the awesome review, Wei! We are very happy to know that you had a great experience buying your 2015 Civic. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 07, 2015

2015 Accord EX - Great Car, Great Service. Craig Moore is pleasant to work with and very professional. Made process very hassle free. Highly recommend Craig Moore and Norm Reeves Irvine! Thanks More

by Budlight28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Jul 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write about your experience with us. At Norm Reeves Honda Irvine, we work very hard to provide each of our customers with a professional and hassle-free experience. I am happy that Craig was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 06, 2015

Coming to Norm Reeves from Hawaii to buy a 2015CRV-EX Bryan was great, informative and he found me the color and extras I waned. Mahalo for the great service and support!! Highly Recommened - Bill Hilberg More

by Buyer Kona Hawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Ayshi and Matt
Jul 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Bill, We appreciate you taking time to leave us a great review! We are pleased to hear Bryan did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 05, 2015

Never fear with Bryan Kerr! My girlfriend and I recently came in to look for a new option of a car for her. We ended up checking out a few different Hondas and but fell in love More

by LizzardKing1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jul 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share with us. The goal of the Norm Reeves Honda Irvine team is to ensure a painless and efficient purchasing process for each of our customers. We're happy to read that Bryan and Sam were able to deliver exceptional customer service. Please remember that we're always here to assist you with any future auto needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 04, 2015

Overall Outstanding! Cooper Mugg made buying a our Civic EX-L a pleasant experience for 2 old ladies dreading test driving & haggling the price. He spent 2 hours with us More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Jul 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your review. We're glad to have Cooper on our team and that we could provide you with a positive experience. Congratulations on the Civic EX-L. If you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 04, 2015

Purchasing Frank Tehrani helped me purchase my new car. He not only reserved my car in the color I wanted but had everything arranged before I arrived ti make my More

by MicM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Tehrani
Jul 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Mic, we appreciate you taking time to leave us a great review! We are pleased to hear Frank did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 03, 2015

Great experience and nice dealer to buy a car Burt was honest and did not try to up sale me and got me into a car I love with a payment I am comfortable with. I rate my experience at Norm Reeves More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burt, ZokaeiYazdi
Jul 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Bert, We cannot thank you enough for your wonderful review of Norm Reeves Honda Irvine and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 02, 2015

Great place to shop for a car. Norm Reeves Honda Superstore in Ivine is great. Christian Genet and Todd Arnold were helpful, attentive to the needs of my car buying experience. If More

by TruthBTold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold, Christian Genet
Jul 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

What an enjoyable review to read! It is reassuring to know that Christian and Todd provided you with a great shopping experience. Norm Reeves Honda Irvine’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

June 30, 2015

THE BEST SERVICE EVER!!!! WAY TO GO CHRIS!!! Shopping around for a car wasn't easy!! But Chris made this shopping experience the best!! Very professional and warm welcoming service... I will come More

by meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jul 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for this great review, Meme. We try to create a professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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