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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 07, 2015

Sebastian was very helpful Thank you so much Sebastian Kavoosirad we love our car Thanks for helping us choose what we want in our new honda accord and you also stayed late for More

by Parminder65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Aug 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

August 07, 2015

Cooper at Norm Reeves was great! I recently bought a Honda CRV at Norm Reeves Honda. Cooper Mugg was my sales person and he was great. He was very knowledgeable and not pushy at all More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Aug 11, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for the recommendation! We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will share your comments with Cooper and the rest of our team and we look forward to seeing you at our dealership soon. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

August 05, 2015

Grade A+++ Buying Experience I can't even begin to express my satisfaction with Raffy Navas and David Sanchez of Norm Reeves Honda. Everything was fast, easy and a 100% enjoyable More

by KTSample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sanchez, Rafael Navas
Aug 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for the nice review. Rafael and David are key components of our team here at Norm Reeves Honda Irvine and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

August 05, 2015

Excellent Customer Service When I first contacted Mr. Craig Moore 5 months ago, he was very friendly, transparent, informative, and helpful with my shopping needs. He deal with More

by johnny888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Aug 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this great review. Craig is truly an exceptional employee and we appreciate him for giving you a wonderful experience. Thanks for your business and if you have other concerns, feel free to visit us again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

August 04, 2015

Bought a pre-owned Civic for our granddaughter I went to Norm Reeves looking for a pre-owned vehicle for our granddaughter. I worked with Burt Zokael who went out of his way to help us find the car More

by Syds gp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burt Zokaei
Aug 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any further needs, do not hesitate to come back in for a visit. Take care and happy driving. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

August 02, 2015

Sales, Very Professional I bought my first car Honda Civic ex. Raffy Navas was very helpful to me. Recommend you talk to him and he will help you. specially if your a first ti More

by ramil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Aug 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your kind words. I am glad Raffy was able to show you what Norm Reeves Honda Irvine strives to deliver. We take customer service very seriously, and your review lets us know that we are doing a good job. If you have questions or concerns regarding your vehicle, do not hesitate to let us know. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 29, 2015

Cooper Mugg is an incredible Sale Rep I bought Honda Pilot 2016 EXLN, and Copper helped me all through the process. He was very through with the specifications of the car and made sure I g More

by rajiv_xp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg and Sam Abdel
Jul 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive purchase experience with Cooper and our team. If you have any further needs, do not hesitate to come back in for a visit. Take care and happy driving. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 28, 2015

Craig Moore was very helpful Craig Moore telephoned very quickly after we posted our quote request for a Honda Fit We made the appointment to test drive the car for the next day More

by Honda Fit 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Jul 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Craig was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 28, 2015

Best Price! Compared the Internet prices and Costco prices to the Norm Reeves Honda Irvine prices, and this dealership beat them all. Not only were the prices low More

by GBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Bakir
Jul 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

We love hearing about customers that have a great experience at Norm Reeves Honda Irvine, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

July 27, 2015

Excellent Service Cooper Mugg was great to worth with and very professional. He conducted the entire transaction from beginning to end in a very professional manner and More

by Cselle12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Jul 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your kind words. I am glad Cooper was able to show you what Norm Reeves Honda Irvine strives to deliver. We take customer service very seriously, and your review lets us know that we are doing a good job. If you have questions or concerns regarding your vehicle, do not hesitate to let us know. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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