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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

September 25, 2015

Friendly and Courteous Salesman I would recommend Jun Cheung to everyone who needs to buy a new car. He provides exceptional service to me and my friend. We bought a new SE Civic f More

by DreamAchiever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Cheung
Sep 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. It’s great to hear that Jun was here to show you his commitment to this. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 23, 2015

Want a Honda go to Norm Reeves Can you imagine walking into a car showroom 15 minutes before they close and walking out with a car in 2 hours flat. We reached Norm Reeves Irvine at More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher and Rick Acosta
Sep 24, 2015 -

Norm Reeves Honda Superstore Irvine responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Christopher and the rest of the team were able to meet your needs. At Norm Reeves Honda Irvine, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 23, 2015

Great Experience My wife and I had a wonderful experience purchasing a new Odyssey last Saturday. We met with the very helpful and courteous Christopher the night bef More

by GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Steve
Sep 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congrats on your new Odyssey! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Christopher and Steve were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 22, 2015

Happy with my New Honda Civic! On a hot sunday afternoon, Burt Zokaei,welcomed us with a smile, introduced himself and started walking us around, showing us the kinds of cars that More

by Happy Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burt Zokaei
Sep 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

What an enjoyable review to read! It is reassuring to know that Burt provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda Irvine’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 21, 2015

Ahmed Elsharkawy Best sales experience Ahmed Elsharkawy Replied to my internet AAA request within an hour gave personable interest as he asked me questions where are you driving from as I More

by Gomez5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Sep 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Ahmed was so positive. We will share your comments with our team and we look forward to seeing you at our dealership soon. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 21, 2015

Attentive, good mannered and friendly Mason Marie was so helpful for my aunt and I when buying a car. He was easy to talk to, communicate with and did all the work in a good amount of time More

by nikkimabaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Marie
Sep 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Mason is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 20, 2015

Attentive, Respectful, and Honest Craig Moore is personable, attentive, and respectful. His honesty exemplifies throughout the entire car buying process for us. Craig gives us what we More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Sep 22, 2015 -

Norm Reeves Honda Superstore Irvine responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Craig is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 17, 2015

Above and Beyond Service My wife and I came in the delearship to shop around and compare prices , no intentions of buying at the time being. I was assisted by Raffy our salesp More

by AngeloGar12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Sep 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

Angelo, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Raffy is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new Accord! If you have any questions or concerns, please do not hesitate to come see us. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 17, 2015

AMAZING! My 2005 Civic died a quiet and painless death, after Viivana in Service gave me the bad news I asked her to pass my information on to a Sales Advisor More

by littleman73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad, Garrett? , Viviana Saenz
Sep 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda Irvine. Please feel free to contact us if you have any questions on your new purchase. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 17, 2015

Best dealer ever Look for Craig Moore. He is the best dealer I have ever met. He is knowledgable and professional. He gave me a very nice deal with my new Honda Acc More

by Welvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore
Sep 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

You were satisfied with your experience and we're happy to hear about this! It is magnificent to know that Craig was able to provide you with the professional and knowledgeable service that Norm Reeves Honda Irvine is known for. Please feel free to call or stop by if there is anything else we can do to help you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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