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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 01, 2015

Great Experience in Car Buying I came with my wife to look at and possibly test drive the Honda Odyssey, and we ended up getting the car. We had a very pleasant experience with our More

by RoyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Curreri
Oct 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Michelle is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. Thanks for the recommendation and congratulations on your new Odyssey! If you have any questions or concerns, please do not hesitate to come see us. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 30, 2015

A most pleasant and fair experience NRHSI gave me a great online quote for a new Civic Si; and they worked me with very reasonably to come to terms on my trade-in. Everyone was pleasant More

by sneetches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Oct 05, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for the excellent review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 30, 2015

Excellent customer service and experience I've recently purchased a 2012 Honda Civic from Norm Reeves Honda at Irvine. I was helped by Jay Arghandiwal. It was wonderful experience and service. More

by Amit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal
Oct 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for this marvelous review and congratulations on your new Civic! We are so pleased that Jay was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 29, 2015

Wonderful experience We had been to other dealerships who tried to add on or change the deal making it more expensive than originally stated before coming here. The hassl More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed
Oct 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Thank you again and we hope to see you again soon! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 29, 2015

Great quality of service and price - Thanks to Christopher Bought a Honda Civic for my wife on 9/15. Christopher went above and beyond in making sure I was taken care of. He was courteous, knowledgeable, and t More

by Faisal0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Oct 01, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Christopher's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 27, 2015

Norm Reeves Honda in Irvine Our experience with Bryan Kerr of Norm Reeves Honda in Irvine was top notch. From the first contact on the Internet to meeting him, he was immediately More

by Msjackie39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Sep 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving this remarkable feedback! We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Norm Reeves Honda Irvine, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 27, 2015

Excellent customer service and hastle free purchase I've recently purchased a 2016 Honda Accord from Norm Reeves Honda at Irvine. What a wonderful experience it was. I talked to Brian at the Internet de More

by accord2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho and Brian
Sep 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. At Norm Reeves Honda Irvine, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Long and Brian were able to help you on your visit. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 26, 2015

Great experience It was quite pleasant experience overall with Norm Reefs Honda, Irvine. I did interact with Sebastine from Sales and Sam from Finance, Both of them we More

by Nithin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastiane, Sam
Sep 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving us this great review! We are very happy to hear that Sebastian and Sam could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 26, 2015

All about pleasing the customer We tried to get the best deal from many dealerships.snd while many either refused going down on the price or failed to get back to us, Cooper at Norm More

by purebliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Sep 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi and thanks for the great feedback! We're very happy that Cooper was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

September 26, 2015

Best Salesman! My husband and I had a great experience working with Raffy Navas. He was very professional, patient, helpful and knowledgeable. Our experience was so More

by Alys13
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada
Sep 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving us this great review! We are very happy to hear that Raffy could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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