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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 08, 2015

Fast, Easy, Friendly I found a great Honda Sunday afternoon with low miles I wanted on their online CPO website. I reached out to Cooper Mugg (Internet Sales Manager) and More

by Alex Honda Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Garret, Steve Sanchez
Oct 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Cooper and the rest of the team were able to meet your needs. At Norm Reeves Honda Irvine, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 08, 2015

Joe K took great care of us. Working with Joe in our car buying experience was great. He was very pro-active and detail oriented in guiding us through the process. Thank you Joe a More

by Afernan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Oct 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Joe could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 07, 2015

Great Experience Edgar and Joe helped my parents and I when we went to look at CRVs. They were very thorough in explaining the paperwork, contracts, etc., and very pa More

by kgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo; Joe K.
Oct 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your kind words! We appreciate Edgar and Joe and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 07, 2015

Great service Sebastian Kavoosirad took very excellent care of us in our leasing of a new Honda. We were pressed for time and he made it happen at all levels. He is More

by Timmyginsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Oct 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Norm Reeves Honda Irvine and it’s great to hear of your business. Sebastian is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and we look forward to seeing you soon. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 07, 2015

Excellent Experience My experience at Norm Reeves Honda in Irvine reached my expectations. Everyone was so friendly. Orlando Orogo was the one who helped us when leasing o More

by normanvillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Oct 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for the positive review! We're glad Orlando and the rest of the team reached all your expectations during the time you're with us. We will let the guys know about the great feedback. See you next time! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 07, 2015

Great Experience! We love Jun! He is respectful, professional, and even entertaining! I was a first time car buyer and I could not be more happy it was with Jun at Norm More

by tgurlides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Cheung
Oct 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

We thank you for taking the time to submit this amazing feedback and the kind words about Jun. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 05, 2015

A great dealer: Jim! i'm really sorry to write this comment so late, but i still want to express my thanks! Jim helped me a lot in choosing the proper model and also gave More

by evanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Oct 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

We appreciate you for letting others know about your experience at Norm Reeves Honda Irvine. If you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 05, 2015

Good experience buying a used car I had good experience buying a used car. They showed me several models, helped me with understanding the process and were very helpful. They were also More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Jim Saber
Oct 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks Juan! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We are happy to hear that you were pleased with the service you received from Norm Reeves Honda Irvine. If there is anything more that we can do please come back and see us again. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 04, 2015

Brian Munoz made the process of buying our car easy for us. We had a great experience buying our car at this dealership. Brian Munoz made it easier for us since he was quick to answer any questions we had. We w More

by Elviaavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian munoz
Oct 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for the kind words. We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Brian reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norm Reeves Honda Irvine, we value our customers and we look forward to seeing you on your next visit. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 03, 2015

Excellant Car Buying Experience I mostly dread the car buying experience. However, my recent purchase at Norm Reeves of Irvine was far better than I could have imagined. After 3 vis More

by RichardG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Naif Nazer
Oct 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

We sincerely appreciate your feedback. Each employee is a valued member of the Norm Reeves Honda Irvine team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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