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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 26, 2015

Orlando Orogo - you are the best! Stellar service is why I bought two cars and referred two buying customers to Orlando within a 35 day period. Orlando understands that time is the More

by Steve H.
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hey Steve! Thank you for this great review! Orlando is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 26, 2015

Happy with my new 2016 Accord I've puchased a 2016 Honda Accord from Norm Reeves Honda at Irvine. It was my first time as a car buyer and I had great experience there. Brian is a More

by YongJun Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Oct 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for this marvelous review! We appreciate your feedback and are happy to hear that Brian was able to meet your needs. At Norm Reeves Honda Irvine, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 25, 2015

My experience in takeing a lease for honda civic. Best deal and Excellent service. I recommend!! Got my car in just one day. People are very friendly. If you want best deal just go fr it. More

by Mallika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

We try our hardest to make sure our customers enjoy a wonderful experience. Our goal is to make sure you are happy and we're pleased to have helped you. Thanks so much for reaching out to us. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 23, 2015

A Happy Customer Pulled up and Christian came to greet us. I arrived with my Grandpa in tow to help with the process and his advice. Some sales people would just ignor More

by Ksanchez15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to write this review! Christian is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new Accord, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 23, 2015

AWESOME CUSTOME R SERVICE I am so glad that I came to Norm Reeves Irvine for my new car. They had a great selection of cars and an exceptional sales team I am especially gr More

by OCpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi and thanks for the great feedback! We're very happy that Christian was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 23, 2015

Great Service Parked at the dealership and was greeted by Bryan. He took me to check out the Civics, giving me all relevant information throughout the demonstration More

by rick123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you and congratulations on your purchase! We are so very pleased that Bryan could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 21, 2015

Amazing! Went to two previous Honda dealerships before deciding to go to Norms Honda! Walked in giving them an exact description of the car i wanted to buy. More

by Daisy949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Curreri
Oct 22, 2015 -

Norm Reeves Honda Superstore Irvine responded

At Norm Reeves Honda Irvine, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit here with Michelle and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 21, 2015

Ahmed Elsharkawy is AWESOME! Ahmed made the purchase of my new 2015 CRV Touring as smooth as it possibly could be! As a handicapped customer, Ahmed made many extraordinary effort More

by Arlene, Laguna Niguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Oct 26, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for this great review and star rating! I am pleased to hear that Ahmed was able to exceed your expectations and earn your trust in our business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda Irvine is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 19, 2015

Nothing short of amazing Brian Munoz was helpful from day 1. We corresponded through dozens of emails and he never lost patience with us. We drove 115 miles just to buy from h More

by Rachiepetritsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Oct 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

We appreciate your input! Glad to hear that you were impressed with the service Brian offered here at Norm Reeves Honda Irvine. If there is anything more we can do for you please come back and see us any time! Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

October 19, 2015

1st time car buyer My first time car buying experience was exactly what I had hoped for, quick and hassle free. Zach was able to show me various models of the Civic I wa More

by cmp92704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio, Sam Abdel, Zach
Oct 21, 2015 -

Norm Reeves Honda Superstore Irvine responded

It was a pleasure to read about your first buying experience with us! We’re very glad that Zach, Sam and Kai took care of you, accommodated your needs and provided you with a quick and hassle free service experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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