Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

May 08, 2019

Norm Reeves Honda Super Store Arash was gracious and patient with ALL of my questions and found me the exact car I wanted even though it took extra time and effort. Sam was effici More

by HybridHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Rich D'Agostino, Arash Hamidi
May 08, 2019 -

Norm Reeves Honda Superstore Irvine responded

We would like to thank you for this thoughtful 5-Star Review! It’s great to know that our staff was able to give you the car-buying experience you were looking for! We’re so glad you were able to find the perfect vehicle for you! We’d like to once again thank you for your business, and encourage you to visit us again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 08, 2019

Amazing, great, wonderful Kasem Al Salah is great salesman, it was my first time buying my car at a dealer and Kasem educated me on the car I wanted, he gave me a great deal on More

by IgnacioLedesma91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
May 08, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Ignacio, Congrats on your new 2018 Honda Clarity and welcome to the Norm Reeves Honda Superstore Irvine Family! Kasem is an outstanding asset to us here and always makes sure our customers go home happy. We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 07, 2019

Easiest car purchase ever Kasim was no pressure and actually listened more than he spoke. I left the lot, after test driving a car without any sales pitches or tactics. Called More

by Jdomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan - service Dept, Scott McCloud Sales Floor Manager, Kasem Al Salah, Casey McGuire
May 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to share your experience with us! We couldn't be happier to see that out staff went above and beyond to provide you with a quality experience. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 07, 2019

Outstanding “ Normreeves Finest “Mr.kasem went out of his way to accommodate us in purchasing 2014 Honda Odyssey elite ,to be quite honest, he’s outstanding cu More

by loukiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
May 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more appreciative of this positive review! We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Kasem was able to do that for you! If we can help you out with anything else, please let us know. We hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 05, 2019

Had a excellent experience Arash, Adam and rich were all spectacular. At the end of the day I had a new and a new destination for the next. Thank you! More

by Amysls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Rich D'Agostino, Arash Hamidi
May 06, 2019 -

Norm Reeves Honda Superstore Irvine responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! You know you're always welcome to come back to see us anytime you want! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 30, 2019

Great experience purchasing a Honda Accord Sport 2.0 My wife and I used the Costco purchasing service and came to Norm Reeves Honda to make the purchase - purchases, since both my wife and I bought cars More

by mac224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Hamid Aziminia
Apr 30, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Mac, We couldn't be more appreciative of this positive review! We are so pleased to hear that Hamid went above and beyond to make sure your car-buying experience went smoothly. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 30, 2019

New car sale Great knowledgeable salesman and staff. Walked in and was greeted immediately, the negotiating process went pretty smooth. I’ve been buying my Hondas More

by Mr. mel
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Dustin Curtis
Apr 30, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're happy to hear that you had an overall positive experience with us. We appreciate your feedback regarding our staff, and look forward to working with you again soon. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 28, 2019

Educated Salesperson, Genuine Friend Working with Jim at Norm Reeves Honda was an absolute pleasure. He made the car buying process easy by being well-informed, friendly, and genuinely c More

by hondabuyer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Apr 29, 2019 -

Norm Reeves Honda Superstore Irvine responded

Congrats on your new car and welcome to the Norm Reeves Honda Superstore Irvine Family! It's wonderful to hear that Jim provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 26, 2019

Pleasant experience. No hard sell. Fast and easy. Adam in finance was exceptionally good and very knowledgeable. Great explanation of how the car works. I will recomme More

by ANMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi, Adam Barragan
Apr 26, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for the positive feedback. We’re extremely proud of Adam and his efforts to ensure that you found the perfect car! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 23, 2019

Award Winning Customer Service by Sales Associate Darrin McClure is the associate that helped me navigate the leasing of a new Honda Fit. He was knowledgeable, respectful, patient, kind, and professi More

by Nancy B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin McClure
Apr 23, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Nancy, We would like to thank you for this thoughtful 5-Star Review! Darrin is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. You know you're always welcome to come back to see us anytime you want! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

...
19
...