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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

November 18, 2015

Happy !!! I had done business with this dealership before and continue to use it for servicing my Honda cars. This return visit was as pleasant as the previous More

by Hondafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Jim Saber, Viviana Saenz
November 18, 2015

Great first buy! I recently just bought my first car at this location and it was a great experience. Bryan Kerr was my sales person that day and he was extremely helpf More

by First time buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
November 17, 2015

Competitive prices! Knowledgable and compassionate staff. My experience at Norm Reeves was quite pleasant and exceeded my expectations of what a car buying experience should be. Sebastian was incredibly helpf More

by Wluke1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian and Sam
Nov 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Wluke1982, Thank you for taking the time to share this great review. We take great pride in providing each customer with the quality service they deserve and we're ecstatic to read that is exactly what Sebastian provided to you. We hope you're enjoying your new 2015 Civic and we thank you for choosing Norm Reeves Honda Superstore Irvine. Best, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 16, 2015

New Car Purchase Just picked up a 2016 Honda Accord Sport from Norm Reeves. Bryan Kerr was our salesperson and he did an excellent job of greeting me and taking care o More

by IssaET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Nov 16, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Issa, We appreciate you taking the time to leave us positive feedback. We're sincerely pleased to read that Bryan and our staff made your car-buying experience stress-free. The 2016 Accord Sport is an outstanding vehicle and we have no doubts that you're going to love it. If there's every anything else we can do for you, please don't hesitate to stop by! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 14, 2015

great salesman, poor management Worked with Jay Arghandiwal who was outstanding and a pleasure to do business with. The other side of the business was very poor in finalizing the dea More

by MP
Recommend Dealer
No
Employees Worked With
Jae Arghandiwal
Nov 17, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi MP, While we're very pleased to hear that you had a positive experience with Jay, we're discouraged to read that you did not have the same experience with other members of our team. It's our goal to have each and every department provide our customers with a quality experience and it appears that is not what you received. Please don't hesitate to contact me if you'd like to discuss this experience further. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 12, 2015

Pleasant Experience Purchased a used Ford Edge and had a very pleasant experience. First time I had been to a dealership in 20 years. Long was very straight forward and More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Nov 13, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi RJ, We're grateful for this 5-Star Review and happy to hear that your first experience at a dealership in 20 years was a great one. We'd like to congratulate you on your new Edge and if there's anything else we can do for you just let us know! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 11, 2015

Great service! We initially bought a used Honda Accord from this dealership, which turned out to have some problems. The dealership was determined to make things rig More

by Civicrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal, Viviana Saenz
Nov 13, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Civicrater, We're disappointed to hear that you had issues with the pre-owned Accord you purchased with us, but it's a pleasure to hear that Viviana and Jay made sure to find a new vehicle for you without any issues. We hope you're enjoying your new car and please know we appreciate you choosing Norm Reeves Honda Superstore Irvine. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 10, 2015

Purchase Honda CRV Joe was very knowledgeable, friendly and followed up the next day The manager Long Leho gave us a great price and Sam in finance was very thorough as More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kahir and Long Leho
Nov 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Happy Customer, We couldn't be happier to read that it took a team effort from us here to provide you with a car-buying experience that you won't soon forget. Congrats on the purchase of a new vehicle and never hesitate to ask should you ever have a question. Thank You, Norm Reeves Honda Irvine Superstore

Nov 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Happy Customer, We couldn't be happier to read that it took a team effort from us here to provide you with a car-buying experience that you won't soon forget. Congrats on the purchase of a new vehicle and never hesitate to ask should you ever have a question. Thank You, Norm Reeves Honda Irvine Superstore

November 10, 2015

Competitive Prices Make me a Happy Customer Norm Reeves has the most variety of cars on the lot with the best competitive prices to offer you. We left with the SUV of our dreams, a great lease r More

by steffany.wilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Nov 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Steffany, We thank you for taking the time to submit this great feedback and the kind words about your experience with Jim. We strive to keep our guests satisfied and it's a pleasure to hear we did just that during your recent visit. Congrats on your new SUV and welcome to the Norm Reeves Honda Superstore Irvine Family! Thank You, Norm Reeves Honda Superstore Irvine

November 06, 2015

Best price quoted upfront, smooth sailing all the way Brian Munoz, the internet sales manager, quoted a price that others couldn't touch, upfront, and honored it to the end. The paperwork was processed re More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Nov 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello Paul, Thank you for this 5-Star Review and congrats on your new purchase! We're extremely pleased to hear that Brian helped get you into a new vehicle and made this experience your best car-buying experience yet. We appreciate you choosing our dealership and we hope to continue our relationship together. Thank You, Norm Reeves Honda Superstore Irvine

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