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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

November 28, 2015

Amazing experience This was my first experience of buying car in USA and Mr. Jay Arghandiwal at Norm Reeves Honda made it super easy and smooth for me. More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Sam, We're glad to read that your first American car-buying experience was a great one! We work hard to make sure our guests have a wonderful experience. We will share your comments with Jay and the rest of our team and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 27, 2015

2016 Hondy Odyssey SE In the past, I've went to Freeway Honda to buy cars and for service. After asking for quotes on the internet, I stopped by Norm Reeves in Irvine. Th More

by Young Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Criag Moore
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello Young, We are thrilled to hear that Craig was very knowledgeable and accommodating during your visit. We're very grateful for this 5-Star Review and hope you're enjoying your new Odyssey SE! Thanks for choosing Norm Reeves Honda Superstore Irvine and thank you for recommending us to your co-worker! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 27, 2015

Terrific service I was afraid to go into a dealership but the staff @Norm Reeves made everything so easy. Orlando our sales rep. was so sweet my mom and I went right a More

by Tiffany H.
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Orland, Sam and Sean Sakai.
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Tiffany, We know the car-buying experience can be intimidating, which is why we're so pleased to read that Orlando provided you and your mom with a great experience. Orlando is constantly going above and beyond and it's no surprise that he got you something to eat while you went through the financing process. We hope you're enjoying your new CR-V and please don't hesitate to ask any questions should you ever have any! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 25, 2015

Bryan Kerr -- Amazing!! I looked around for a Certified Pilot for about two weeks. Once we found it and test drove it, Bryan Kerr worked withing our budget and got us our car More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi David, Congrats on your new Pilot! We're so happy to hear that you were able to find the exact vehicle you were looking for and Bryan was able to get you a good deal on it. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 23, 2015

Brian Munoz is great! Brian took care of it all. From showing me cars to getting me on the way with my new car, in and out in less than 2 hours. Best car buying experienc More

by Dzadamosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Nov 24, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Dzademosse, Wow! We couldn't be more ecstatic to hear that Brian provided you with your best car-buying experience ever! We know it can be a difficult process, which is why we're so pleased to hear that you had a stress-free experience purchasing your new Honda. We'd like to thank you for your business and this great review. If you ever have any questions, please don't hesitate to ask! Best, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 22, 2015

Happy accord buyer We felt Christian was helpful and was accommodating he even came to our home so we did not need to make another trip to the dealer to bring in needed More

by Firsttimehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Nov 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Firsttimehonda, Wow! We're so happy to hear that Christian went above and beyond to make sure you drove home in the Honda you deserve. He's constantly going above and beyond to make sure our customers are completely satisfied. We'd like to congratulate you on your new vehicle and can't wait to serve you again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 20, 2015

Amazing!! Sebastian Kavoosi made the experience of buying a new car amazing! He was pleasant and not pushy at all. He took his time with us showing us am the fe More

by emercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Nov 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi emercado, We couldn't be happier to hear that you enjoyed your purchase experience here at our dealership and that Sebastian was there to provide you with such exceptional service. Please continue to visit us whenever you have questions, and we will continue to provide great service. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 19, 2015

Happy Norm Reeves Honda Superstore Irvine was an excellent ??place to buy cars where we recently purchased our 2016 Honda Accord Sport on Veteran's day 11/1 More

by Handy12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elshawy
Nov 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Handy, Thank you for the kind words regarding your experience. The new 2016 Accord is a beautiful vehicle and we know that you're going to enjoy it for a long time. We couldn't be happier to hear that Ahmed made your experience a memorable one and we hope you return very soon, as we'd love to help you out again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 19, 2015

Great experience I just bought a new Honda Pilot and Christopher was my salesman. He was great! He provided excellent customer service, had great knowledge of the vehi More

by Emily S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Nov 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Emily, Congrats on your new Pilot! It's great to hear that Christopher was able to go above and beyond your expectations and provide you with a memorable experience. If there's ever anything else we can do for you, please don't hesitate to ask! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 19, 2015

My Dream Odyssey I have been wanting the Odyssey since last years LA auto convention. A few months back we walked away from a different dealership that would not get u More

by Ruthieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr and Sean (finance)
Nov 19, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Ruthieg, Thank you for writing this 5-Star Review. It's our top priority that our guests leave with complete satisfaction. I am happy to hear you had a great experience with Sean and Bryan and if you have any additional questions, please don't hesitate to ask. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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