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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 07, 2015

Great job Sebastian assisted me in buying a new civic for my family. He was super friendly and honest. I brought the whole family in and we had a great experi More

by Jajnex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Dec 08, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Jajnex, We thank you for this positive review and your kind words regarding your recent car-buying experience. Sebastian is a great member of our team and we're very lucky to have him. The Civic is a great vehicle and one of the most reliable you're going to find on the road. We appreciate you stopping by and if you ever need anything in the future, please don't hesitate to let us know. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 04, 2015

Todd Arnold gives the best customer service I had the greatest experience buying my car because of Todd Arnold. He is a person that you can trust because he does not take advantage of clients l More

by DIUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold
Dec 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi DIUD, Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have the best buying experience possible and it's a pleasure to hear that Todd provided you with just that. Take care and happy driving! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 04, 2015

Great Experience I had a great experience buying my new 2015 Crosstour EX-L. Christopher Ebhabha was my salesperson and he is great. Honest, respectful, but not intru More

by Max M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher,Ebhabha
Dec 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Max, We appreciate your kind words about Christopher and your recent experience. It's always great to hear from our customers and we're glad you were pleased with your visit. We hope you're enjoying your new Crosstour and we look forward to serving you again soon. Best, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 03, 2015

Excellence, bar none! David Becker-was simply 5 Star Plus. How blessed your Dealership is to have a man of this character. My wife and I were so impressed with David, that More

by ParExcellence'
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID BECKER
Dec 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi ParExcellence, We thank you for this 5-Star Review. We couldn't agree with you more, as David is an outstanding member of our team and he is always making sure our customers receive the best service possible. Thank you for choosing Norm Reeves Honda Superstore Irvine and we hope you're enjoying your new vehicle! Gary Hensley - Customer Relations Director, ghensley@normreevesirvin

December 03, 2015

Cant be more satisfied Christian has been really friendly and helpful which made the experience very enjoyable. i was looking for a used fiat 500 and he found me the car rig More

by Yu-Chia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Dec 07, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Yu-Chia, We'd like to thank you for taking the time to leave this positive review. Christian is a great asset to our team, so it does not surprise us that he was able to get you set up with your perfect vehicle. We hope you're liking your new FIAT 500 and should you have any questions, please don't hesitate to ask! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 03, 2015

Honda helpful people Brian Munoz was an excellent sales man. Straight forward and wanted to help in any way possible. Spent several hours just to get us a great deal. Defi More

by Bab25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz and Steve from finance.
Dec 04, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Bab25, We appreciate you taking the time to leave this quality review. You're absolutely correct when you say that Brian is an excellent salesman. He is always making sure that our customers receive the best service possible. We'd like to congratulate you on your new vehicle and please know that we appreciate you referring your friends and family to our dealership. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 01, 2015

Happy Civic Owner I was not planning on even looking at Honda cars due a very bad experience years ago with a defective Accord. However, on a whim, I sent in a reques More

by Wikolia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Dec 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Wikolia, We appreciate your kind words about your recent visit and couldn't be more pleased to hear that Ahmed accommodated you during the car-buying process. The Civic is an outstanding vehicle and we know you're absolutely going to love it. Moving forward, please feel free to call or stop by if there is anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 30, 2015

Ahmed really hustled for me! I was cranky and in a hurry after I totaled my old car. He made the process relatively painless! He was flexible and attentive without being annoyin More

by amcclendon
Recommend Dealer
Yes
Employees Worked With
Ahmed
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi amcclendon, We're disappointed to read that you totaled your vehicle, but we're excited to hear that Ahmed took care of you! He is a great asset and we appreciate all that he does. We hope you're enjoying your new Honda and we look forward to seeing you again very soon. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 29, 2015

Best Experience Ever My recent purchase of a 2016 Honda Accord EX-L was quite frankly the most unexpected, and smoothest experience I've ever had in my many years of auto More

by mb26701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Orlando Orogo
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello mb26701, Congrats on your new Accord! Orlando and Craig are outstanding assets to us here, which is why it's no surprise that they made your car-buying experience an outstanding one! Thank you for taking the time to leave this outstanding review and thank you for your business. We look forward to serving you again soon! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

November 29, 2015

Internet sales Bryan Kerr is great. Lowest price in the area, honest, fair, and respectful of our time. I highly recommend you contact him for your next purchase. More

by Mrklatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Nov 30, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Mrklatt, Thank you for writing this quality review. We work hard to make sure our guests have an awesome buying experience. We will share your comments with Bryan and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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