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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 14, 2015

Excellent experiece! The salesman, Orland Orogo, was very knowledgeable, efficient, and pleasant. He eliminated the anxiety of buying a new car. I would strongly recomme More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Dec 15, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Ed, We'd like to congratulate you on your new vehicle and thank you for taking the time to leave such a positive review. We're pleased to hear that Orlando took care of you, accommodated your needs and provided you with an experience that you won't soon forget. If you ever need anything else, please let us know and we look forward to helping you out again in the near future! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 14, 2015

New purchase - Excellent Service My husband and I worked with Joe Khair and he was great! Helped us find the right Honda for our budget. He was funny and made the experience easy. More

by Angel and Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Dec 15, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello Angel and Art, We're extremely appreciative of this positive review and so happy to hear that Joe helped you and your husband find the Honda that's perfect for you. If you ever have any questions, please don't hesitate to ask, as we're here to help. Also, make sure to follow us on Facebook and Twitter and stay updated on everything happening at the dealership! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 14, 2015

Jim Saber is a Customer Service Master Earlier today I had the pleasure of buying a car with Jim Saber at this dealership. He had a calm manner to him and knew his work well. He made the wh More

by joebloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Dec 15, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Joe, It's a team effort here and we constantly strive to provide each and every customer with the quality service they deserve. Jim and our team will be pleased to hear about your positive experience. We are extremely grateful for your business and this positive review and look forward to continuing our relationship together! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 13, 2015

Great Experience with Long and Muzelle! I was referred to the dealership through cars direct and had a great car purchase experience with Muzelle and Long, I will definitely be going back in More

by angielogan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield, Long Leho
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Angie, Your feedback is greatly appreciated and we're extremely pleased to read about your positive experience with Muzelle and Long. We strive to provide the best customer service possible and it appears that is exactly what you received. We'd like to thank you for this 5-Star Review and we can't wait to serve both you and your friends in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 13, 2015

Very personal and professional Experience was very easy and efficient. All personal went out of there way to satisfy our every question and need.. I highly recommend this dealer for More

by Aubrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper mugg
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Aubrey, Thank you so much for taking the time to share your feedback. We work hard to make sure that each and every customer has a quality car-buying experience. We'll be sure to share your comments with our team and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 12, 2015

excellent experience with Norm Reeves Honda I was sent to Bryan Kerr at this dealership by the Costco Auto Purchase program. I had shopped at other brands and other Honda dealers already. I wa More

by GiGi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, sales
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi GiGi, Congrats on your new Accord! We're very happy to hear that Bryan and our team made sure you got your new Honda in the exact color you wanted. Bryan is an extremely knowledgeable product specialist and should you ever have any more questions about your new Accord, please don't hesitate to ask! Thank you for taking the time to leave a positive review and we hope you have a happy holidays! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 12, 2015

Excellent Customer Service Christopher was very friendly, professional, and courteous. He spent a great deal of time with me test driving my new Civic and made the buying experi More

by Jim T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Jim, Thank you for this quality review. We know the car-buying process can be long but we're happy to hear that you stuck with us and were able to come to an agreement after a second visit. We hope you're enjoying your new vehicle and please know how appreciative we are of your business. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 12, 2015

Excellent dealership Alex Nazer - Kai Ascencio - Sam A - All provide very professional and excellent service 10-10 top stars. will highly recommend to friends and will do More

by crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer - Kai Ascencio - Sam Abdel
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Crv, It's a team effort here, which is why we're so pleased to hear that Alex, Kai and Sam all provided you with outstanding service. Please know how grateful we are for this 5-Star Review and any recommendations you make to friends. We'd like to congratulate you on your new CR-V and we hope you have a great holiday season! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 12, 2015

Great experience with Carlos Initially used TrueCar to find a new Honda Odyssey, which led me to dealerships in Corona and Riverside for lowest prices. Checked out Corona, which More

by Most Prius drivers don't know how to drive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ancheta
Dec 14, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi New Odyssey Owner, We couldn't be more pleased to hear how responsive Carlos was to your request. He's constantly going above and beyond to make sure that all customers are satisfied and drive home in the Honda they deserve. Thank you for taking the time to leave this review and thank you for choosing Norm Reeves Honda Superstore Irvine! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

December 10, 2015

Get your car from Jay! He is the bomb :) I have to say, that working with the car dealer Jay Arghandiwal was a blessing. I bought a 2015 Honda Civic LX, and compared it across 5 dealerships. More

by Deborah Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal
Dec 10, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Deborah Jane, Congrats on your new Civic and thank you for this outstanding review! We know you have a lot of choices, which is why we're so grateful for you choosing our dealership. We're very pleased to read that Jay went above and beyond to make sure you got the best deal possible. We hope you're enjoying Treasure and we can't wait to see you and Treasure at your first service visit! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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