Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

January 02, 2016

Great experience Overall this was one of the best experiences getting into a new car for me and my wife we dealt with Ahmed and was great! More

by Phil22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi phil22, We're so pleased to read your encouraging review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Ahmed provided just that to you. We hope you're enjoying your new vehicle and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 01, 2016

Courteous, excellent sales staff and finance group This should recognize Edgar Golindo and Sebastian (on your sales team) as they were both excellent and helpful to me and my wife. Highest grades and More

by travnhallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian and Edgar
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi travnhallie, We're so grateful for this 5-Star Review! Edgar and Sebastian are both excellent members of our sales team and are constantly going above and beyond to ensure that our customers receive the service they deserve. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 01, 2016

Great people and pleasant experience! David Becker helped us out online and was able to get us a price within our range to make the deal. I drove in from an hour way and he had the vehicle More

by nboyanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi nboyanov, Thank you for writing this fantastic review! We're overjoyed that David took such good care of you and made your experience so quick and painless! We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda Superstore Irvine. Please feel free to contact us if you have any questions on your new purchase. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2015

Excellent! I just purchased 2016 Honda Pilot for my wife. Bryan Kerr gave us very pleasant buying experience and the lowest price compare to other dealers. He re More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Victor, We couldn't be more appreciative of this positive review! It's wonderful to hear that Bryan provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Congrats on your new Pilot and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2015

Very satisfied My sales person is Raffy Navas, he is very patient answering my questions.i am very satisfied and Raffy you did an excellent job with my purchase of H More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffy Navas
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Stella, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Raffy is one of our esteemed members who reflects the values of our family! We loved your feedback and hope you really enjoy your new Pilot. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 28, 2015

Sebastion Kavoosirad was great to work with Sebastion and the team at Norm Reeves did a great job. Painless purchase of our new Pilot. We got a great car at a great price. More

by Car Enthusiast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastion Kavoosirad
Dec 28, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello Car Enthusiast, Congrats on your new Pilot! It's wonderful to hear that Sebastion provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. The Pilot is a tremendous SUV and we know you'll enjoy driving it for a long, long time. Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Sebastion again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 28, 2015

Twice As Nice We purchased our second Honda CR-V from Bryan Kerr a year after we bought our first one from him. We thought the first time was great; the second time More

by VT Tarulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi VT Tarulis, Congrats on your new CR-V and thank you for this quality review! We're very lucky to have Bryan on our team, as he's constantly going above and beyond to make sure our customers are driving home in the Honda they deserve. Please know how much we appreciate your loyalty to our dealership and should you ever have any questions, we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 28, 2015

Best Price in the county and quick processing Purchased new Honda accord in Dec 15.Best Price in the county and quick processing. Great Job Orlando. He is so friendly and best salesperson. More

by Malles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Dec 29, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi Malles, Welcome to the Honda Family! The Accord is a phenomenal vehicle that we know you'll enjoy driving for many years to come. Thank you for taking the time to leave this review, as we'll be sure to share your comments with Orlando and the rest of our team. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 25, 2015

Jun Cheung made our purchase of a Honda CRV a great experien My wife and I purchased a 2016 Honda CRV last weekend with the help of salesman Jun Cheung. Jun was very informative, helpful, patient and thorough. More

by JedSchipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Cheung, Sam (financial)
Dec 27, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hi JedSchipper, Congrats on your new 2016 CR-V! It's wonderful to hear that Jun and Sam provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 23, 2015

good experience Work with sales representative Jay bought my Honda Accord. Very good experience and highly recommend. The whole process went through smoothly. Found s More

by gufamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal
Dec 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Hello gufamily, Thank you for this stellar review! We're extremely happy to hear that Jay provided you with a great car-buying experience and got you into a new Accord. We're disappointed that there were some scratches but as you said, bring your Accord in and we'll take care of it. Congrats on your new Honda and should you ever have any questions, please don't hesitate to ask! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

...
183
...