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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 13, 2016

Very Upfront and straight forward Unlike other six Honda dealers I contacted about buying a new car, Alex Nazer from Norm reeves gave me exact quote that was $2000 less than Ocean Hond More

by billp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jan 14, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi billp, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. We’re extremely proud of Alex and his efforts to ensure that you found the perfect car! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2016

Great service! I would highly recommend Norm Reeves Honda Irvine to my friends. The knowledgable and friendly salespersons makes buying a car less daunting. I rate A More

by MichelleNicholls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jan 13, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Michelle, We're overjoyed by the comments left in your review. We're glad to have Alex on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 11, 2016

Honda HRV Purchase Was only coming in to look at the HRV but with Raffy's help I decided to go ahead and purchase. Raffy was a great resource and informative without be More

by njnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Rafael Navas
Jan 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi nijnd, Thank you for this 5-Star Review! We couldn't be more pleased to hear that Raffy and Steven went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 11, 2016

Buy Your New Honda From Bryan Kerr @ Norm Reeves Irvine Bryan Kerr at Norm Reeves Honda in Irvine made buying a car fast & easy. We shopped around for a good deal at 22 Honda dealers all around Southern Cal More

by and-boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi and-boo, We couldn't help but smile after reading your amazing comments. It's wonderful to hear that Bryan provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We hope you're enjoying your new Civic and thank you for choosing Norm Reeves Honda Superstore Irvine! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 11, 2016

2015 Honda Civic Bought a new 2015 Honda Civic through the Costco Program and Sebastian Kavoosirad was our salesperson. Very professional, organized and prepared, he More

by haveowned7Hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Jan 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi haveowned7Hondas, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Sebastian is one of our esteemed members who reflects the values of our family! Enjoy your Civic and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 10, 2016

Best employee service I have leased two cars at Norm Reeves Honda and was very impressed with the service. Not a single employee walked by me without offering their servic More

by SamSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel , Long Leho
Jan 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi SamSam, Thank you for this positive review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 08, 2016

Bought a new Honda Civic! This was my first time purchasing a car, and Orlando made my experience so simple and so great! I was so nervous coming in because I had heard so much More

by Olomil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Jan 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Olomil, We're so happy to hear that your first car-buying experience was a great one! Orlando is an outstanding member of our team and is constantly going above and beyond to ensure that each and every customer receives the service they deserve. We'd like to congratulate you on your new Honda and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2016

Fantastic Mason Marie at Norm Reeves Honda is a fantastic guy to work with. I would recommend working with him. He made our choice of car buying easy. More

by Amar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Marie
Jan 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Amar, Thank you for this 5-Star Review! We couldn't be more pleased to hear that Mason went above and beyond to make sure your car-buying experience went smoothly. Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Mason again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 04, 2016

2016 Accord Lease I initially went to Norm Reeves and test drove the 2016 Civic and Accord. I found a better price at another dealership through TrueCar but they added More

by "DrilNPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg, Jim Saber
Jan 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi DrilNPhil, We appreciate you taking the time to leave this thoughtful review. Jim is a valued member of our team over here at Norm Reeves Honda Superstore Irvine and we're thrilled to hear he was able to take such great care of you. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 03, 2016

New-2016- CRV Purchase-Norm Reeves Honda-Irvine, CA-12/2015 Jim Saber was awesome, professional, thorough!. Steve Nguyen-Finance- was great!! Tom Lowery-Best Service Professional!! Best car purchase experience More

by bobc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nguyen, Jim Saber, Tom Lowery
Jan 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi bobc, We can't tell you how appreciative we are of your glowing review! Jim, Steve and Tom are all outstanding members of our team and are constantly going above and beyond to ensure that our customers receive the service they deserve. We couldn't be more grateful for your business and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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