Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

February 14, 2016

Wonderful experience at Norm Reeves in Irvine. It had been quite a while since I'd purchased a new car and I wasn't looking forward to it but Orlando Orogo reached out to me when I did a little res More

by terry2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo, Rick Acosta
Feb 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We’re extremely proud of Orlando and Rick and their efforts to ensure that you found the perfect car! Enjoy the new CR-V and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 10, 2016

Couldn't have been better Both Mason & the dealership were awesome. Making and closing the deal couldn't have been easier (and we threw them a curveball). Buy your next Honda More

by sr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Marie
Feb 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Your feedback is greatly appreciated, as we couldn't be happier to hear that Mason and our team made your car-buying experience a great one. We strive to provide quality customer service to each and every customer and it appears that is exactly what you received. Congrats on your new vehicle and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 10, 2016

Great Experience Leased a 2016 accord from Naif and he was more than helpful through the process. He was very knowledgeable and provided straight forward pricing befo More

by William Inghram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Feb 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi William, Thank you for taking the time to leave this positive review. The 2016 Accord is a tremendous vehicle and we're so pleased to hear that Naif went above and beyond to ensure that you drove home in this vehicle. Please know how much we appreciate your business and thank you for choosing Norm Reeves Honda Superstore Irvine. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 09, 2016

Surreal I didn't feel like I was dealing with a car salesman for the first time. He was listening to me, not trying to pressure me. He went out of his way to More

by steve syfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Feb 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Steve, We're extremely grateful for this positive review. It's a team effort here and we're very happy to read that Jim and our team made your car-buying experience a quality one. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 09, 2016

Very professional and explained everything very thoroughly Both Cooper and Sam were extremely professionally in the way they conducted themeselves. Also, they both answered all my various questions and were ve More

by Mike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Sam Abdel
Feb 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Your positive review is greatly appreciated. Cooper and Sam are both outstanding members of our team and it's no surprise that they helped make your experience a positive one. We'd like to welcome you to the Norm Reeves Honda Superstore Irvine Family and can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2016

Very accommodating and professional My wife and I want to thank Brian for his knowledge, professionalism and courteousness in assisting us with the purchase of our vehicle. He was extre More

by asalamoff23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Feb 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Your positive review is greatly appreciated. It's a pleasure to hear that Brian provided you with a quality experience. He's an outstanding asset to us here and we're extremely lucky to have him on our team. We'd like to congratulate you on your new vehicle and welcome you to the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2016

Great customer service. Salesperson raffy navas is very helpful, thank you raffy for giving a good customer service, great sales person.my husband is very happy to the good More

by tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
raffy navas, Rafael Navas
Feb 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review. Please let us know what we could have done to have provided you with a 5-Star Experience. We're always looking to improve and your feedback is greatly appreciated! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2016

Outstanding! Excellent! Our experience with Norm Reeves was excellent thanks to Edgard Galindl. He has excellent customer service skills. Extremely pleasant, fast, efficient, More

by robertc01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindl and Steven Nguyen
Feb 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so grateful for this 5-Star Review. It's a team effort here and we're so happy to hear that our team provided you with the quality experience that you deserve. We hope you're enjoying your new Honda and please don't hesitate to ask any questions should you ever have any! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2016

My personal experience with Alex Nazer and the Norm Reeves. In shopping for a new CRV I spoke with several dealers and their sales people. Hands down, Alex Nazer shinned. He was very courteous, straight up wi More

by Happy guy.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in finance., Lucian Paris, Alex Nazer
Feb 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're elated to hear about your recent experience! We're glad to have Alex on our team and are happy to hear that he provided you with the experience you deserve. We look forward to hearing from you again, and please contact us if you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 03, 2016

Great new car buying experience I'm not in a good mood when dealing with new car purchases. Until now! My sales consultant Alex Nazer, and Don Ancheta made our new car purchase at No More

by Shaffer Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ancheta
Feb 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're so happy to hear that Alex and Don made it a quality experience. Both Don and Alex are great assets to us here and are constantly going above and beyond to ensure our customers receive the experience they deserve. We'd like to welcome you to the Norm Reeves Honda Superstore Irvine Family and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

...
179
...