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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 02, 2016

Relaxed easy experience My husband and I purchased a 2016 pilot over Presidents' Day weekend. We might not have been typical buyers, since we knew exactly what we wanted down More

by Amador4az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Rick Acosta
Mar 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review and congrats on your 2016 Pilot! It's a team effort here and we're extremely pleased to hear that Dan, Rick and our team provided you with the quality service that you deserve. We hope your Pilot is treating you well and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 01, 2016

Sales Cooper Mugg was very nice and very helpful, Kevin was also very helpful, and also a good person. Im very happy with the new car, and Definitely i wil More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Kevin Marks, Cooper Mugg
Mar 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're elated to hear about your recent experience! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 29, 2016

Biggest purchase yet Called in the morning I was driving up and Joe Khair helped me to get the car I wanted for the right price. He catered to my every question, and over More

by mbolkin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Nguyen, Joe Khair
Mar 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! We couldn't be more pleased to hear that Joe went above and beyond to make sure your car-buying experience went smoothly. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Honda. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 28, 2016

2016 Honda Accord Sport Just a call to Bryan Kerr and within an hour, I got my new car. I knew what I want so I called him and he gave me the price that nobody in the area c More

by Kenneth Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Feb 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Kenneth, We couldn't help but smile after reading your amazing comments. We’re extremely proud of Bryan and his efforts to ensure that you found the perfect car! Enjoy the new vehicle and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2016

Professional and Caring I recently leased two new 2016 Honda Accords from Norm Reeves. Cooper Mugg took great care of us in the process. He was professional, friendly and k More

by dianeasmus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Kevin Marks, Cooper Mugg
Feb 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's wonderful to hear that Cooper and Kevin provided you with an outstanding experience and went the extra mile to make sure you got into the vehicles you deserve. Congrats on your two new Accords and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2016

Amazing Exprience!!!!!!!! I went in to buy my first car. Collin was very friendly and knowledgable. He helped me pick the perfect car for me. I purchaced a 2013 Honda Accord co More

by Tara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn
Feb 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tara, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. We're glad to have Collin on our team and are happy to hear that he provided you with the experience you deserve. We hope you're enjoying your new Accord and we can't wait to serve you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2016

Great Honda dealership 5 stars I walked into the dealership on Saturday and had two interactions with Honda associates. When I walked onto the dealership the first salesman to greet More

by JJ HONDA CIVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Feb 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! We're so pleased to hear that Joe went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new Civic and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 25, 2016

Excellent service I totally recommend this dealer. Been to several places but this deal provided me best service with best quote and best timing. Thank you Long Leho an More

by Chau Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Feb 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Chau, We appreciate you taking the time to leave this review. Long and Steven are both outstanding members of our team and we're very pleased to hear that they took such great care of you. Your business is greatly appreciated and we look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 24, 2016

The best car buying experience we ever had!!!! I can't say enough about leasing my new 2016 Honda Crv..Without the wonderful and miraculous help of Todd Arnold the Finance Manager and the follow th More

by Debbie A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold in Finance, Joe Khair
Feb 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Debbie, Thank you for this great review and congrats on your 2016 CR-V! We couldn't be more pleased to hear that Todd and Joe went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 24, 2016

Honda Pilot Review Very helpful people. Extremely polite and exceeded all my expectations. Will definitely recommend this location to everyone. Raffy Navas was also one More

by CruzCristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raff Navas, Rafael Navas
Feb 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review! It's a team effort here and we strive to always work together to make sure that each and every customer receives the satisfaction they deserve. We're so happy to hear that Raffy made your car-buying experience a great one and helped get you into a new vehicle. We'd like to welcome you to the Norm Reeve Honda Superstore Irvine Family and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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