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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 08, 2016

Great place to buy a car! My dealer is Alex Nazer, and he is really nice. I don't know much about the car, but he was being so sincere and not try to make me buy everything (l More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Mar 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. Alex is a valued member of our team and we're thrilled to hear he was able to take such great care of you. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 07, 2016

Great selection and Great Costumer service We went to the Irvine auto center, planing to window shopping , I stop at Honda and Edgar help us very professional and polite. After a few and friend More

by Santana777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Mar 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're elated to hear about your recent experience! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2016

Good car and good service I recently leased a 2016 Civic here and the overall experience was great. Every one working there was kind and helpful: reception, financial office, s More

by beethovenzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Mar 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't help but smile after reading your amazing comments. We're glad to have Christopher on our team and are happy to hear that he provided you with the experience you deserve. Congrats on your new Civic and we look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2016

the place to go get a car and go back driving it Don't hesitate to come and check all the nice cars They have! You will eventually fall in love with one! I had the best experience shopping for my c More

by Elena2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo 5stars, Alex Nazer, Sam Abdel
Mar 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2016

Satisfied Customer Christian greeted us and led us to the work manager whom we were supposed to meet after a telephone call to confirm to meet someone at the Norm Reeves More

by GPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet
Mar 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. We're glad to have Christian on our team and are happy to hear that he provided you with the experience you deserve. We hope you're enjoying your new Pilot and can't wait to serve you again in the near future. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 04, 2016

Got just what I wanted!!!! I called in advance, and spoke to Jim Saber. He was so helpful, set an appointment for me, and when I showed up, had the car I asked for up front and More

by wendibship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Mar 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It makes us extremely proud and happy that your visit with us was an enjoyable one! Jim is one of our esteemed members who reflects the values of our family! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Jim again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 04, 2016

Don Archeta made my day!!!! Norm Reeves Honda in Irvine exceeded my expectations and made the process seamless for me. Don (Carlos), Kevin, Stevie in Finance and Long, made us More

by Smarijczyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie in Finance., Kevin Marks, Don Ancheta, Long Leho
Mar 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this 5-Star Review. It's a team effort here and we're extremely proud to hear that Don, Kevin, Stevie and Long all worked together and helped get you into a new car! Please know how appreciative we are of your business and we look forward to many more years working together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 04, 2016

Ask for Jim Saber 4 Things stood out to me: 1. Jim was kind, considerate, and attentive. My wife is pregnant and with 2 kids drove up to look at the used Odyssey and h More

by Jbuchanan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Mar 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're elated to hear about your recent experience! It makes us extremely proud and happy that your visit with us was an enjoyable one! Jim is one of our esteemed members who reflects the values of our family! We look forward to hearing from you again, and please contact us if you ever need anything regarding your new Odyssey! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 03, 2016

Thanks to my sales person Cooper Mugg! I had a great experience with Cooper Mugg in the purchase of my brand new CR-V. He found the vehicle I was looking for, arranged for a test drive, an More

by Lisa P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Mar 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Lisa, We're extremely grateful for this outstanding review and would like to congratulate you on your new CR-V! Cooper is always going above and beyond to satisfy customers and we're pleased to hear that he made your car-buying experience a great one. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 02, 2016

Cooper and Rick: Thank you! After sending an email through a third party vehicle search application, Cooper got back to me that same day. Cooper was patient and did not pressure More

by andrewddc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Rick Acosta
Mar 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! Thank you for this outstanding review! Cooper is a tremendous asset to us and we're extremely pleased to hear that he has continued to provide you with the service people have come to expect from Norm Reeves Honda Superstore Irvine. Please know how much we appreciate your loyalty and we can't wait to get you into another Honda in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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