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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

April 04, 2016

Brian Kerr's service was so great, we bought two! It was a pleasure working with Brian. No time to haggle back and forth. He is honest , straight to the point, & so professional. Time is $, we like th More

by Kbair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
Apr 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review and congrats on your TWO new Hondas! We're so proud to hear that both Sam and Bryant made the car-buying experience easy and helped you drive home in the Hondas you deserve. We look forward to serving both you, your friends and family in the future and we can't thank you enough for choosing Norm Reeves Honda Superstore Irvine! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 03, 2016

Super Prices - Super Selection - Super Customer Service I was able to find the car I was looking b Best of all, thanks to their huge inventory and selection, I was able to drive off in the exact color I wa More

by WihtCvic2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold , Brian Munoz, Kai Ascencio
Apr 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Demetrius, Thank you for taking the time to leave this positive review. It's a team effort here and we're so happy to hear that Todd, Kai and Brian all helped to make sure that you received the quality service that people have come to expect from Norm Reeves Honda Superstore Irvine. We'd like to congratulate you on your new Honda and we hope to see you again soon! Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 03, 2016

excellent experience Bryan is a very professional sales person, frank and direct to the point. For people like me who like things simple and fast he is your man. He is so More

by judy's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the guy who finalized our paper work was very good and helpful as well., Bryan Kerr
Apr 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review. Bryan is a great asset to us here and we're very lucky to have him on our team. We'll be sure to share your comments with him and the rest of our team. Thanks for stopping by and should you ever have any questions, please don't hesitate to ask! Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 03, 2016

Amazing experience! A++++! Orlando and Rick where great. Very helpful, knowledgeable and patient. I also appreciate their honesty, the price Orlando quoted me on the phon More

by CynthiaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo, Rick Acosta
Apr 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so grateful for this 5-Star Review! We couldn't be more pleased to hear that Orlando and Rick provided you with quality service. We couldn't be more grateful for your loyalty and we look forward to many more years together! Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 02, 2016

This dealership deserves an A+ We spoke with Sebastian over the phone about a used Honda Odyssey that had just come on the lot. He made sure it was ready to go by the time we arriv More

by hello4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Apr 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this positive review and so pleased to read that Sebastian went above and beyond to ensure you and your family drove home in an Odyssey. We'll be sure to share your comments with Sebastian and our team. Thank you for choosing us here at Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon! Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 01, 2016

Thanks, Orlando!!!! My experience of getting my FIRST car was such a great experience in Honda Irvine. Working with Orlando Orogo and Steven Nguyen was such a pleasure. T More

by cleavitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Apr 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Congratulations Orlando on your new Civic. It is always a pleasure to read our staff is helping customers out every day. I know personally how nerve racking purchasing a first car can be. Glad Orlando and Steven were able to get you into the vehicle that fits your budget and what a ride! If you ever have any questions please do not hesitate to contact me directly. Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 01, 2016

Great salesman! Prior to my visit, Kevin M. did his best to reach out to me and find deals that would be in my best interest. He kept in contact and did what he could More

by TinaMarie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marks, Joe Khair, Sam Abdel
Apr 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tina, Thank you for this great review and for your loyalty to Norm Reeves Honda Superstore Irvine. Please know how appreciative we are of your business and we're grateful to have you as a valued customer! We hope you're enjoying your new vehicle and we can't wait to serve you again soon! Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 30, 2016

Great experience Collin was extremely professional and did a fantastic job. He found us exactly the car we wanted, helped us inspect the vehicle and walked us through More

by M. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn, Rick Acosta
Mar 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-star review! We can't tell you how nice it feels to hear that Collin went above and beyond to make sure your experience at Norm Reeves Honda Superstore Irvine was a memorable one. We really appreciate your feedback and hope to see you back again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 28, 2016

Submitted Internet request Amazing experience. Knew what I wanted, submitted an on line request and within a minute I received a call from Bryan Kerr. Two days later, I had a ne More

by Eileengonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Mar 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 27, 2016

BEST SERVICED EVER RECEIVED FROM A DEALER. I Just bought a 2016 Honda Accord at Norm Reeves Honda in Irvine. I received the best service. I did everything with David who was a great help and th More

by Camila77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUN CHEUNG
Mar 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mylena, We couldn't help but smile after reading your amazing comments. It makes us extremely proud and happy that your visit with us was an enjoyable one! David and Jun are two of our esteemed members who reflects the values of our family! Congrats on your new Accord and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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