Norm Reeves Honda Superstore Irvine

my Infinity fx 35 Staff were pleasant at this dealership and helped me acquire what I came for efficiently, speedily, especially Sebastian whom took care of me satisfac Staff were pleasant at this dealership and helped me acquire what I came for efficiently, speedily, especially Sebastian whom took care of me satisfactorily, not to mention Rick who helped with an important last minute adjustment (Warranty) very efficiently. I trust all will turnout fine with this exchange More

Excellent Service Mason was very accommodating and went out of his way to help me with my purchase. I had the hardest time finding a sales person (at other Honda dealer Mason was very accommodating and went out of his way to help me with my purchase. I had the hardest time finding a sales person (at other Honda dealers) that actually cared about the car I wanted and my buying experience. I sent very specific emails to a handful of other dealers and was tossed around the dealership or given information on a car that I clearly had no intention on buying. Made me think that the "helpful Honda guys" didn't actually exist. Irvine Honda came in at the lowest price and trust me, I did my research. What really drove me to purchase through them though was the customer service. I finally got to see what this whole "no pressure buying experience" was all about. Mason did a great job, I will be recommending Irvine Honda, more specifically Mason to anybody I know that is interested in a new or used Honda. More

Excellent Service Mason and his team were very accommodating and they made my experience buying my first car very easy! They even gave me a great price! Mason and his team were very accommodating and they made my experience buying my first car very easy! They even gave me a great price! More

Happy to have our business concluded We started our physical car buying experience at Norm Reeves (after extensive internet searching) due to it's being very close to our home. Christian We started our physical car buying experience at Norm Reeves (after extensive internet searching) due to it's being very close to our home. Christian was the first sales person to meet us and he was great about showing us around and explaining the virtues of the cars. My wife immediately fell in love with a used Accord. Since it was our first day of looking we decided to visit a few more dealers. The next week we came back to make the purchase, Christian was very helpful but made one mistake with me during negotiations; after returning from his manager he told me that the used car we wanted was "One of a kind". This is a used Honda Accord we were discussing. The worst part of the experience came when we moved on from Christian to the finance manager. I don't remember his name but it was maybe Shawn or Sean with a last initial K. While filling out paperwork, we declined his offer of gap insurance and declined the security service they offered, he seemed very put out with the fact that we had our own financing from our credit union instead of using his financing and that they were only going to make $200 on this deal (this was mentioned several times during our time with him. He seemed just as happy as we were to be finished. When it was time to take possession, Christian escorted us to their parts counter where he purchased my wife a new key chain, a very nice gesture. We got in our clean gassed up Accord and headed home. More

Excellent service from Bryan Kerr Bryan Kerr provided excellent service and he was a pleasure to work with. We have now leased two company vehicles from him and the process was stream Bryan Kerr provided excellent service and he was a pleasure to work with. We have now leased two company vehicles from him and the process was streamlined which was so helpful considering how limited our time was. The finance dept. was also great, we had the pleasure of working with Shawn Kasai in Finance and he was also very professional and quick. Thank you again to Honda for another great experience. More

Great Experience!!! My wife hates the process of buying a new car because, like most people, it can be extremely stressful and leave you feeling like you made a huge mist My wife hates the process of buying a new car because, like most people, it can be extremely stressful and leave you feeling like you made a huge mistake at the end of the day. That was not the case with Dan and the awesome staff at Norm Reeves Honda Superstore Irvine. It was such a no stress experience and by far the best car buying experience that we have ever had. We also had our 2 year old with us which we thought would make things a bit more stressful but the process was so fast that, that was not an issue... they even have a play zone to keep the littles entertained. I would recommend Norm Reeves Honda Superstore Irvine to any and everyone looking for a new car. Great selection of vehicles, the best prices in OC and a great staff. We will be back, no doubt! More

Joe K. Rocks! On Saturday we traveled 4 hours to go get our new car! Joe K. was an amazing sales man! He did everything in his power to make it work! I totally reco On Saturday we traveled 4 hours to go get our new car! Joe K. was an amazing sales man! He did everything in his power to make it work! I totally recommend Joe K. to assist you on buying your next car! Then also Steven the finance manager is also very friendly n helpful! Thanks Joe K. for everything u did for us! More

Satisfied As a first time buyer I'm satisfied.But I wished they should have lowered my monthly payment.Because it is really a bit too high. As a first time buyer I'm satisfied.But I wished they should have lowered my monthly payment.Because it is really a bit too high. More

Excellent service from Michael Poirier at Norm Reeves Honda! My fiance and I purchased two certified used vehicles at Norm Reeves in Irvine. Michael Poirier made this process painless! We got the deal we wanted My fiance and I purchased two certified used vehicles at Norm Reeves in Irvine. Michael Poirier made this process painless! We got the deal we wanted and the vehicles we wanted! I will recommend Michael and Norm Reeves to everyone we know interested in buying a new or used vehicle. Shawn in finance was awesome too! More

The fastest car purchase of my life! Pat, our sales person, was very friendly and helpful. He was able to match another dealers advertised special for our honda civic lease. We got thro Pat, our sales person, was very friendly and helpful. He was able to match another dealers advertised special for our honda civic lease. We got through finance with Steve in record time! Steve was very helpful in explaining all the details of our lease and educating us on all the in's and out's as I had never leased a car before. We were out with Pat going over our new civic in less than an hour! I would highly recommend Norm Reeves Honda Superstore of Irvine! More