Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

April 14, 2016

Best Experience with Sebastian x 2!!!! I would like to say that I had by far the best experience with Sebastian. This is the second Honda I have bought from Sebastian. He is so patient and More

by MrsMorri83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Apr 14, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be more grateful for this positive review and for your loyalty to us here at Norm Reeves Honda Superstore Irvine. Sebastian is a tremendous asset and we couldn't be more pleased to hear that he continues to provide you with a quality experience. We hope your new Honda is treating you well and we can't wait to serve you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 13, 2016

New Car Purchase We worked with Pat. We asked to go on a test drive with one vehicle and found a better, on the show room floor. We went on the test drive and bought t More

by karateu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kirby
Apr 13, 2016 -

Norm Reeves Honda Superstore Irvine responded

It is always amazing to me once customers walk our huge inventory they find a different model that is the perfect fit for them. Glad to read that Pat was able to find the exact vehicle that met your needs. We are pleased to read that Pat did a good job with his product knowledge and was professional during your transaction. Please feel free to stop by to introduce yourself directly to me if you have any questions. Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 12, 2016

Costco Auto Program I bought a car through the Costco Auto program. It was the best experience I had; prices preset and I was in and out in 2 hours. That being said Alex More

by NickBadescu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Rick Acosta
Apr 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Nick, Thank you for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 11, 2016

2016 Honda Accord Sport I had a very satisfying experience at this dealership. Professional service, no hassles and they worked with me on an old trade in. I liked the fact t More

by drcorrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Thank you for the feedback regarding your recent transaction at our Norm Reeves Honda Superstore Irvine. Bryan works very hard for his guests to make sure he gets them the best deal possible. Great to read that you were offered different choices during your transaction. Please stop by and say hello whenever you are in the area. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 11, 2016

Great Experience I was recommended this dealership by 2 other people so I decided to give it a shot. I emailed to get a quote initially and got a response from Michael More

by mtsujimoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Glad to read our staff made your buying experience simple. Michael does a great job securing what our guests request and delivering top notch service. It reads as though our finance department did a great job as well answering all of your previous questions. Thank you for your business. Feel free to stop by my office and say hello anytime. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 11, 2016

Great experience. I leased a Hnda accord. Sebastian did his best to help me find the best choice. This is the tenth year that I am leasing a car. No one helped me like More

by Soo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to leave a great review for Norm Reeves Honda Superstore Irvine and your recent lease. Sebastian is very knowledgeable and utilizes Online, telephone, and in person processes to make sure his guests are truly happy with their transaction. Please feel free to stop by at the dealership and say hello anytime. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 11, 2016

Fantabulous Experience After visiting and conversing with salesmen at Honda World, Hardin Honda, Buena Park Honda, Corona Honda, Spreen Honda, Riverside Honda, nothing compa More

by JOHN FRAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi John, We appreciate this positive review and for taking the time to share your experience. We know that car-buying experience can be difficult, which is why we're so happy to hear that of all the Honda dealerships you visited, you had the best experience here. Bryan is a quality salesperson and we're lucky to have him on our team. We hope your new Honda is treating you well and we look forward to serving you again in the near future. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 11, 2016

Great customer service Sebastian is a grate salesperson. Very informative , helpful, caring and so patient. With his help I got the best deal for my new Honda Civic. I would More

by Shoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I also want thank Steven Nguyen for his excellent customer service. Very polite and knowledgable , Sebastian Kavoosi
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this positive review. We're so happy to hear that Sebastian provided you with a positive experience and helped get you a great deal on a new Civic. We'll be sure to share your comments with him and the rest of our team. Thanks for choosing Norm Reeves Honda Superstore Irvine and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 10, 2016

hard work pays off We bought 2 cars, did our research, worked hard to get what we wanted, and Mike worked hard to make that happen. Mike said "let me work my magic" and More

by 95 Ford Taurus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Apr 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this quality review! We couldn't be happier to hear that Magic Mike worked his magic and helped you get into two new cars! Please know how much we appreciate your business and welcome to the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 08, 2016

Transparent, honest transaction and a good deal. I shopped for over a year. Car shows, test drives and lots of internet research. This was my first new car purchase and I wanted to do it right. In More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Long Leho
Apr 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! It makes us extremely proud and happy that your visit with us was an enjoyable one! Bryan and Shawn are esteemed members who reflect the values of our family! It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

...
170
...