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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 25, 2019

Great experience Sebastian was very professional, presented us all the options for a lease. He was very patient and not pushy at all, gave us the time to make a decis More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
May 28, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Dana, We would like to thank you for this thoughtful 5-Star Review! We're extremely proud of Sebastian and his efforts to ensure that you found the perfect car! Should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 25, 2019

Honda s are great cars. I am enjoying my Honda CR V very much. Thank you for helping me with the purchase of my Honda CR V. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nareg Barsakhian, Hamid Aziminia
May 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're happy to hear that you had an overall positive experience with us. Providing 5-star service is our top priority, which is why we're happy to see you received just that. We look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 25, 2019

Excellent service from Kevin Meacham in Service department. Car service was written up exactly on my appointment time and was completed on his estimated schedule. Courteous service throughout. Would return More

by jsmicasa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Meacham
May 28, 2019 -

Norm Reeves Honda Superstore Irvine responded

We want to thank you for taking the time to leave us a positive review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Your business and time are much appreciated! We look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 25, 2019

Safi is the best ! Ive been shopping for an Si for a while and all I can say is Safi is the man ! He really was able to help me out and gave me the payment i was looking More

by Ijmolina97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safi Billah, Rich D'Agostino
May 28, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you for both this review and your business. Safi works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Congrats on your new Si and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 22, 2019

Best car buying experience I’ve ever had! My experience with Edgar was the easiest process I’ve ever had when purchasing a car and I would highly recommend asking for him when going to Norm Re More

by Will K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
May 22, 2019 -

Norm Reeves Honda Superstore Irvine responded

So happy to read this, Will! Thanks for being a valued customer and we look forward to working together for years to come. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 22, 2019

Excellent buying experience Ray was really helpful, both over the phone and when we came to the dealership in person. Although the color of the car that we wanted was not in stoc More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire, Ray Rasouly
May 22, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Stan, We can’t thank you enough for your positive review! We couldn't be happier to see that Ray went above and beyond to provide you with a quality experience. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 21, 2019

Great car buying experience. Edgar from norms reeves honda is great! The car buying process was incredibly smooth and Edgar made sure everything was taken care of. Edgar, Adam, an More

by Hkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo, Adam Barragan
May 22, 2019 -

Norm Reeves Honda Superstore Irvine responded

We're glad to see Edgar and Adam do their best to take great care of you. We'll be sure to share this with them. We understand that buying a car is an important decision and we are honored that you chose us. Please feel free to contact us if you have any questions about your new purchase. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 19, 2019

Lease Honda Civic Jim Saber is the best and very helpful. Thank you Jim for all your help, love my car and I will recommend you to all of my families and friends. More

by Nzk43$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
May 20, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate you taking the time to leave this thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Jim provided just that to you. You know you're always welcome to come back to see us anytime you want! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 17, 2019

Service Dept My car was serviced in the time frame given Dylan kept me informed of the progress, he was very efficient I will ask for Dylan on my future visits More

by 22patlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Keene
May 17, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this stellar review! We're pleased to see that Dylan was accommodating during your car-buying experience and we hope you're loving your new vehicle. Please never hesitate to let us know if you need anything. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 15, 2019

Kasem Hooked Us Up! Kasem has been helping us look for a car for a while now. Once he noticed that the car we wanted was on the lot he called us and came in on his day of More

by Rspessard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
May 16, 2019 -

Norm Reeves Honda Superstore Irvine responded

Wow! We cannot thank you enough for your thoughtful review. We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Kasem was able to do that for you! We appreciate your business and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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