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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

April 22, 2016

excellent salesman I just leased a 2016 Honda Civic from Long Leho. He is awesome. He's patient, funny, informative and not pushy. I got exactly what I wanted in a car. More

by richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Apr 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic and thanks for this great review! We're ecstatic to hear that Long provided you with the experience that people have come to expect from us here at Norm Reeves Honda Superstore Irvine. Thank you for your business and we can't wait to serve you and your friends again in the near future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 21, 2016

Excellent. Todd Arnold and Joe Khair are very friendly, up beat, and made the deal happen in about 2 hours. Excellent customer service. I will recommend Norm Ree More

by christina4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold, Joe Khair
Apr 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hello Christina- Great to read you had an upbeat and friendly experience during your recent visit at Norm Reeves Honda Superstore Irvine. Thank you for taking the time to leave us a review and acknowledge Todd and Joe's excellent service. Next time you are at the dealership please stop by and say hello. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 21, 2016

Thank You Norm Reeves HONDA Superstore Irvine Thank you HONDA Superstore IRVINE for having the opportunity to have a car, Honda Accord Sport, 2014 my first car, and Honda CR-V 2016 my 2nd car, wi More

by Albert309h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn is also very helpful in preparing for accounting., Rafael Navas
Apr 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely pleased to read this tremendous review! Raffy is a great salesperson and we couldn't be happier to see that he worked hard to make sure you drove home in the new 2016 CR-V that you deserve. We'll be sure to share your comments with him and the rest of our team. Congrats on your 2nd Honda and thanks for being a part of our family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 21, 2016

Shopping experience at Norm Reeves for Odyssey Dan provided us with excellent customer service support during our purchase of the 2016 Odyssey. He showed us the vehicle for exterior and interior wi More

by Bill Fung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom
Apr 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate the positive review and are proud to read that Dan showed you the ins and outs of your new 2016 Odyssey. It's a tremendous minivan that we know that you and your family are going to enjoy for many years to come. Please know how appreciative we are of your business and we look forward to a long lasting relationship together. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 21, 2016

Great Experience - ask for Jim Saber I am one of those people who hate buying a car. Thanks to Jim Saber at Norm Reeves Honda I now see things differently. Jim got straight to the deal More

by smitty641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Apr 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Gene, We know the car-buying experience can be stressful, which is why we're so pleased to read that Jim and our team made sure your experience here was a great one. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 20, 2016

My New Honda Brian MUNOZ right from beginning made me feel at home and helped me personally thru every step to aquire my Honda Civic Thanks Tulsi Jeswani More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Apr 20, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tulsi, We appreciate you taking the time to leave this thoughtful review. Brian is a tremendous member of our team and we're so pleased to read that he made your experience here a great one. We'd like to congratulate you on your new Civic and please contact us if you ever need anything regarding your Honda! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 18, 2016

EXCELENT ATTENTION The sales man (Jim Saber) give us the excellent attention and the best price at the first attempt (15% less than others dealers I visited before). No More

by luisambar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Apr 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Great news on how quick you recent transaction was at Norm Reeves Honda Superstore Irvine recently. We work very hard to get our customers through their experience quickly while visiting the dealership. Thank you for sharing. Stop by sometime and say hello. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 17, 2016

Sam Abdel was a please to deal with. It was a please to deal with Kai, Dan Ransom, and Sam Abdel. They were all very helpful and knowledgable. I would highly recommend all three of thes More

by Bob, leased a Honda CR-V
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Dan Ransom, Sam Abdel
Apr 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Bob, we appreciate you taking the time to leave a review about the helpful and knowledgable service that all three Norm Reeves Honda Superstore Irvine employees delivered. Thank you for your business and if there is ever anything I can be of assistance with please do not hesitate to reach out to me directly. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 16, 2016

Great dealership, people, service, and cars Christopher Ebhabha in sales helped me get all set up with a new CR-V. He was very helpful and provided all the needed information. Helped me narrow More

by AM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Sam Abdel
Apr 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Adrian, We couldn't be more appreciative of this positive review! It's a team effort here and we're so happy to see that Sam, Ed and David all went above and beyond to make sure you had a great car-buying experience. We hope you're enjoying your new CR-V and thank you for choosing Norm Reeves Honda Superstore Irvine. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 15, 2016

Fantastic Salesperson & Great Deal I recently purchased a Honda Civic from Sebastian K. at Norm Reeves Honda and my entire experience was wonderful. He was very patient and helpful. I More

by peaceout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Apr 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Love your handle! Thank you for taking the time to leave a review on your recent experience at Norm Reeves Honda Superstore Irvine. Glad to read that Sebastian was both patient and helpful during your purchase. If you have any questions please do not hesitate to ask me directly. Thank you again, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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