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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

April 28, 2016

Best Car Buying Experience and Great Salesman I purchased a 2016 Civic Sedan EX-T from Norm Reeves in Irvine last Sunday (4/24). I can honestly say that it was the best and easiest purchase I have More

by Dailycommuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's wonderful to hear that Orlando provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 27, 2016

Used Car Purchase with Joe My first experience at Norm Reeves Honda in Irvine was through my purchase of a 2012 Town and Country minivan. Joe Khair, the sales consultant, went More

by Mary Tafoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Apr 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mary, Thanks for the 5-star review and welcome to the Norm Reeves Honda Superstore Irvine Family! Joe is a great asset to us here and it's no surprise that he provided you with the quality experience you deserved. We'd like to congratulate you on your new Town & Country and if you ever have any questions, please don't hesitate to ask us or Joe! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 27, 2016

Best Car Buying Experience I have EVER HAD !!!!! Dan Ransom was awesome, the price he sent me in an email was actually the same price he gave me when I arrived at the dealership - NO Bait & Switch !! More

by Pro Pumpkin Carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Sam Abdel
Apr 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! Dan is a valued member of our team over here at Norm Reeves Honda Superstore Irvine and we're thrilled to hear he was able to take such great care of you. He's a great member of our team and we're lucky to have him on our team. We hope your new vehicle is treating you well and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 26, 2016

Mike P. Is Awesome I have purchased several cars from different dealership through out the years and I have to say this is the best so far Mike P. Goes the extra mile fo More

by Lakerfan562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Apr 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Great news and I love the username "Lakerfan562". How about Kobe's last game, amazing stuff. We really appreciate you taking the time to leave a great review about Mike P. He does a terrific job with all his guests. Next time you are in the store feel free to swing by and say hello. Thank you, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 25, 2016

James Flood Very friendly and listened to what we wanted the (1) online listed used Honda 2013 Dark Gray Accord Sedan, which is the one we wanted and finally got More

by gtkender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood, Rick Acosta
Apr 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Kender Family, We can't tell you how appreciative we are of your glowing review! It makes us so happy to know that our team made sure that you had a great experience at our dealership and that James and Rick made you feel like a part of the Norm Reeves Honda Superstore Irvine family! Feel free to call or stop by if there is anything else we can do for you. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 24, 2016

Great! Mason was awesome! He helped me down to the finest detail and I walked out with a car I love! I'd recommend him to everyone. He has endless amounts of More

by Ferrer26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Marie
Apr 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't help but smile after reading your amazing comments. We're glad to have Mason on our team and are happy to hear that he provided you with the experience you deserve. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Honda. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 24, 2016

Truly professional I wanted to write a review as my experience was very good . As a busy professional I have limited time . Long Leho handled my transaction and did an a More

by Happy Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Apr 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're elated to hear about your recent experience! Long is a valued member of our team over here at Norm Reeves Honda Superstore Irvine and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 24, 2016

Great experience!! Ingrid was very nice,friendly and helpful with my needs for a car. If she didn't know,she asked and found out... Great to work with. Go see her!!! I b More

by Aleman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Gutierrez
Apr 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this 5-star review and very happy to hear that Ingrid provided you with the experience you deserved. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask us or Ingrid! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 23, 2016

Alex Nazer In every possible aspect and dimension of the car shopping and buying experience, Alex was superb, best ever, you really can still find car sales peop More

by Rodd Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Apr 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Rodd, We couldn't help but smile after reading your amazing comments. It makes us extremely proud and happy that your visit with us was an enjoyable one! Alex is one of our esteemed members who reflects the values of our family! Enjoy the Honda and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 22, 2016

"EXCELENT ATTENTION/ CUSTOMER SERVICE" Mr. Saber is very professional and polite sales man, he was very attentive to our needs. He did everything he could to assist in the purchase of the v More

by Isaortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Apr 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ortiz Family, We're extremely grateful for this 5-star review and extremely pleased to read that Jim went above and beyond during your car-buying experience. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We hope your new vehicle is treating you well and look forward to serving you, your friends and your family in the future. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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