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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 02, 2016

Good experience, fast Sabastian was very hardworking and aimed to please when negotiating a preowned vehicle. Very committed to making a satisfying deal. Very good place to More

by Mikehonda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
May 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mike, We appreciate you taking the time to leave this thoughtful review. We take pride in making sure our customers have a positive experience and love that Sebastian was able to provide that. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 02, 2016

Very Pleasant Car Buying Experience Bryan Kerr was great to work with! No games, straight forward buying process. Very professional, I drove 45 minutes to look at the car, and it was wel More

by Stan2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
May 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Stan, Thank you for this positive review and for travelling 45 minutes to our location. Bryan is a great salesperson and it's no surprise that he provided you with a quality experience. We hope your new vehicle is treating you well and please don't hesitate to ask any questions, should you have any. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

Long car search finally ends at Norm Reeves Honda. Happy to find a quality used Honda CRV for a good price at Norm Reeves Honda in Irvine. We live in Ventura but chose to head south where the better de More

by Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Genet, Sam Abdel
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review and for travelling all the way from Ventura to purchase a pre-owned CR-V! Christian and Sam are both great members of our team and we're so happy to hear that they made sure that your car-buying experience was one you won't soon forget. We hope your new Honda is treating you well and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

Outstanding New Car Buying experience!! I used the COSTCO Auto Program. They referred me to Kai Asencio. Kai contacted me and passed me on to Alex Nazer. Alex was fantastic!! More

by msmstoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Kai Ascencio
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review and for taking advantage of the Costco Auto Program. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Honda. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

EASY, QUICK, AND SUPERIOR SERVICE Mason Marie helped me terminate my lease early with another car company (mazda), managed to find the exact (color and trim) new Honda SUV (Pilot) I wa More

by amylerbakken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Marie, Rick Acosta
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! We're ecstatic to hear about your recent experience with Mason and our team. There's nothing better than driving a Honda and we're so happy to see that you now get to experience that! The Pilot is a great SUV that we know you're going to love driving for many years! We'd like to welcome you to the Norm Reeves Honda Superstore Irvine Family and we'll see you at your first service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

Norm Reeves Honda Irvine-Sebastian I recently purchased my brand new 2016 Honda Accord Sport at Norm Reeves Honda in Irvine! Sebastian took awesome care of me. He really knows his stuff More

by brianj1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new 2016 Accord and welcome to the Norm Reeves Honda Superstore Irvine Family! Sebastian is an awesome member of our team and is always going above and beyond to make sure our customers receive the best service possible. We appreciate your kind words and can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

2016 Civic EX-T Everything was great. Buying a new vehicle can be a little nerve racking but Mason put me at ease from the very start, listened to what I was intere More

by Joseph Holbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Marie, Rick Acosta
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Joseph, Thank you for writing this fantastic review! We couldn't be more pleased to hear that Mason went above and beyond to make sure your car-buying experience went smoothly. Enjoy the Civic and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2016

Norm Reeves Irvine Buying a car at Norm Reeves was an enjoyable experience. Mason was very cool, unlike the other high pressure salesman that I experienced while car sho More

by Cmaec
Recommend Dealer
Yes
Employees Worked With
Garrett Milton, Mason Marie, Sam Abdel
Apr 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't help but smile after reading your amazing comments. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 28, 2016

purchase pre-owned 2015 Cooper M was in contact with me several times before I came in to purchase. He was very helpful & friendly. Mike P made the deal More

by jfinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Rick Acosta, Michael Poirier
Apr 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-star review! We work hard as a team here and we're so happy to see that Cooper, Michael and Rick all worked together to ensure that you had a great experience. We'd like to congratulate you on your new vehicle and welcome you to the family! Don't hesitate to ask any questions, should you ever have any! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

April 28, 2016

New car purchase from Norm Reeves Irvine store is Excellent My purchase experience was simple and hassle-free. I strongly recommend Michael Poirier as the Excellent sales person who made it easy purchase. Sam A More

by Sbabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Michael Poirier
Apr 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We loved your feedback and hope you really enjoy your new vehicle! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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