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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 12, 2016

Purchased Brand New Honda Accord Norm Reeves is the Best dealer in Irvine area. Sales rep Joe Khair gave the very good deal. Best customer support and servicing but the shuttle se More

by eaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 11, 2016

Pat Kirby assisted me in buying my 2016 Honda Civic. He was very nice and did not pressure me. It was a very pleasant experience and I would definitely recomm More

by Nancy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kirby, Rick Acosta
May 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope you really enjoy your new Civic! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 11, 2016

I got my dream car! Very pleasant experience. Alex Nazer and Kai Ascencio are the great team to help me to own this dream car, the buy experience without pressure and pushing. I did lots of homew More

by Jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Kai Ascencio, Rick Acosta
May 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! We're excited to hear that Alex and Kai went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new car and should you ever have any questions, please don't hesitate to ask. Also, congrats on graduating college! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 11, 2016

Excellent service I was helped by Meysam Kaed (sale person) and Steven Nguyen (finance manager). They made my buying experience flawless and easy on my recent purchased More

by Longtran1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed, Steven Nguyen
May 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership! It's a team effort here every day, as we strive to provide our customers with the best service possible. Our sales and finance team work hard to keep our customers completely satisfied. Welcome to the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 11, 2016

Lease on new civic lx The whole process was easy and no pressure ,Alex are sales guy was great had the answers and good guy to boot .My biggest fear is always the sit down More

by wendy&Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
May 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Wendy & Lee, What an enjoyable review to read! We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 10, 2016

easiest and friendliest dealership I went to I walked on site because I had got an online offer and everybody was great not to jumpy just went with the flow lleho let me take it out for a test dr More

by Joeymontufar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
May 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Joey, Thanks for taking the time to leave us this great review. We take great pride in providing our customers with the best service possible and it's a pleasure to see that is exactly what you received. We hope your new vehicle is treating you well and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 10, 2016

great service Kai's service is excellent!! I will recommend my friends and family to work with him. The whole car shopping experience is easy and efficient. More

by bjandjimmy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
May 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't help but smile after reading your amazing comments. We’re extremely proud of Kai and his efforts to ensure that you found the perfect car! We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 09, 2016

A new Honda-twice. I went to Norm Reeves to buy my first new Honda in 10 years. Before I arrived, I called to ask a few questions regarding a couple different models and More

by Cafilornia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kirby, Rick Acosta
May 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed to read that you were involved in an accident but pleased to read that Rick and Pat both helped you get into a new Civic. It's a tremendous vehicle that we hope you'll enjoy driving. Thank you for these kind words about your experience and please let us know if there's ever anything we can do for you! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 08, 2016

2016 CRV Sales staff worked with us ahead of our visit to streamline the process; negotiations were low pressure and straightforward; specific model/color vehi More

by Courtney Dreibelbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel, Eric Rodriguez
May 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Courtney, Congrats on your new CR-V and thank you for taking the time to leave this 5-star review! We take great pride in providing quality service and are happy to see that is exactly what you received. Thanks for stopping by and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 07, 2016

5-Star Experience!!! Definitely enjoyed dealing with Bryan Kerr. We bought an Accord last March and a Civic today from him. He got us an amazing deal both times and it's w More

by Queen Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
May 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Gina, We thank you for this positive review and for continued support. It's a pleasure to read that Bryan provided you with another great experience and helped you get into another new Honda. We hope your Accord and Civic are both treating you well and thank you for being a part of the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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