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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 15, 2016

MY NEW HRV!! Total Satisfaction throughout the experience!! I was nervous to buy a car all by myself. Michael Poirier quickly put me at ease and gave me the time and information I needed when I went in to test More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Poirier, Eric Rodriguez
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership! It's a team effort here every day, as we strive to provide our customers with the best service possible. We hope you're enjoying your new HR-V so far and please feel free to ask, should you ever have any questions! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 15, 2016

Efficient and convenient I searched the market for a while, and made up mind for the car model I wanted. Norm Reeves did not have the color I wanted in store, but Alex searche More

by Pauline
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. Alex is a valued member of our team over here and we're thrilled to hear he was able to take such great care of you. Enjoy the new Honda and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 15, 2016

2016 Civic Eric Rodriguez was very down to earth, he did what he could to get me all the things I wanted, at a price I was confortable with. I would definitely r More

by Daniel Stanovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Eric Rodriguez
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Daniel, We're so grateful for this 5-Star Review! We’re extremely proud of Eric and his efforts to ensure that you found the perfect car! We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 15, 2016

amazing Treated with professionalism and given a great deal on my trade in. Samson was great to work with as was Sam. Would recommend Ocean Honda. More

by Daieygirl9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Samson Kim
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-Star Review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We hope you're enjoying your new Honda and thank you for choosing Norm Reeves Honda Superstore Irvine. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 13, 2016

A great experience at Norm Reeves Irvine Buying a car from Norm Reeves Honda Irvine was quick and convenient. Bryan Kerr assisted me in my purchase. The entire deal was worked out over e-mail More

by John Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear John, We're overjoyed by the comments left in your review. Bryan is a valued member of our team over here at Norm Reeves Honda Superstore Irvine and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 13, 2016

No Hassel, Honest Sales rep, Sebastian Kavoosi was extremely helpful and honest. The whole experience was relatively quick and painless. Outstanding service. Rick Acost More

by Bob Ryznal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both Outstanding, Rick Acosta, Sebastian Kavoosi
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Bob, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. We’re extremely proud of Sebastian and Rick and their efforts to ensure that you found the perfect car! It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 13, 2016

Customer service Raffy was excellent. He made the transaction quick and reasonably simple. He explained everything clearly and went out of his way to ensure that we we More

by georgie Albert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so grateful for this 5-Star Review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 12, 2016

Excellent experience As a first time buyer my experience was beyond satisfactory. I was able to purchase this vehicle out of state without being present. Thank you for hon More

by Galvid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! We couldn't be more pleased to hear that Bryan went above and beyond to make sure your car-buying experience went smoothly. Enjoy the new vehicle and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 12, 2016

Excellent Service I worked with Collin during my interaction with Norm Reeves. He was in touch with me on phone and messaging as needed providing prompt information. Th More

by Sumeet P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn, Sam Abdel
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by the comments left in your review. We're glad to have Collin on our team and are happy to hear that he/she provided you with the experience you deserve. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 12, 2016

best purchase exp ever!!!!!with cooper mugg sales mgt the very best sales dept and dealership,norm reese honda!!!!!cooper mugg sales mgt,leased me 2016 civic turbo,and i love this car!!!more then this i l More

by eric utin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cooper mugg
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! Thanks for this amazing review! We're so grateful for this 5-Star Review! It's wonderful to hear that Cooper provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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