Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

May 23, 2016

Buying a car is never my idea of fun but Jim made it fun I enjoyed my experience with Jim & the Norm Reeves Honda team. They had my car in stock & had me back out the door within a few hours. Nice work! I More

by secure@1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
May 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 23, 2016

He is so helpful for me and thank you so so much He is help me a lot and he is best delar I see in my life he's name is Jim saber in Honda company in Irvine More

by Babak1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
May 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We look forward to hearing from you again, and please contact us if you ever need anything regarding your Honda! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 22, 2016

Surprisingly Pleasant After having an unpleasant experience with a Honda dealership we had patronized for 25 years, and seeing/hearing bad reviews of another, we were surpr More

by buyer303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
May 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed that you previously had a poor experience at another Honda dealership but are so happy to hear that our staff was able to take care of you. Orlando is awesome and it's no surprise that he helped make your experience a great one. Thank you for stopping by and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 22, 2016

Outstanding Very pleasant and efficient. Both Ingrid and Sam were pleasures to work with. I was pleasantly suprised at how smoothly the process went at the deale More

by Jessie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Ingrid Gutierrez
May 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Ingrid and Same provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 19, 2016

New car In one evening I walked in and left with a leased vehicle! With the help of the great sales staff and their kindness it was pain free. It couldn't hav More

by Abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
May 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, What an enjoyable review to read! We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 18, 2016

Great Experience!! Great experience!! Easy, friendly and fast service. Highly recommend Michael and Norm Reeves Irvine. Our daughter was so happy with her new Civic Coup More

by Stepho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
May 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, What an enjoyable review to read! We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. Please congratulate your daughter on her new Civic Coupe and we can't wait to see you and her here soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 17, 2016

Fast fun Our experience of turning in our leased vehicle for a new one was great. We were treated very well by everyone we interacted with including leasing ma More

by Scaglione,Yolanda 341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean kasai and Kevin marx, Joe Khair
May 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Connie and Yolanda, Thank you for this great review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We really appreciate your feedback and hope to see you back again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 17, 2016

Had a easy car buying experience at Norm Reeves Honda If you're looking for a new Honda go to Norm Reeves Honda. They make the car buying experience easy. I recommend talking to Eric Rodriguez, he'll ans More

by NewCarSmell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kasai , Eric Rodriguez
May 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Eric provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 17, 2016

I had the best car buying experience this time First of all I just went in to LOOK since my 1914 Accord was due to come up for decision on lease soon. I happened to sit down with Edgar Galindo and More

by suziec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Le
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We can't tell you how nice it feels to hear that Edgar went above and beyond to make sure your experience at Norm Reeves Honda Superstore Irvine was a memorable one. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 16, 2016

Best car purchasing experience ever! Dan Ransom is a very upfront and honest salesman. He is not pushy and really cares about his customer's needs. I highly recommend him for anyone looki More

by DIANA URREGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kasai , Dan Ransom
May 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Diana, We're elated to hear about your recent experience! We’re extremely proud of Dan and his efforts to ensure that you found the perfect car! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Dan again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

...
163
...