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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 29, 2016

New car purchase We had a great experience buying our new civic ex. Thanks to Eric and Long for their help and easy process from beginning to end. More

by Jrowe@vnusinfo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho, Eric Rodriguez
Jun 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for taking the time to leave this positive review and congrats on your new Civic! We're happy to hear that Eric and Long worked together to make sure you had a positive experience. Thanks for choosing us here at Norm Reeves Honda Superstore Irvine and we can't wait to serve you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 29, 2016

Great experience Wonderful experience! Every member of the team was extremely helpful & I was in & out with a great new car! From beginning to end, everyone that I enc More

by Blakeslee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marks, Cooper Mugg, Sam Abdel
Jun 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Blakeslee, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that our team provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 26, 2016

Straight forward, helpful and accomendating I was a very happy Honda Accord owner x12 years. My car was totaled in a recent accident- but I wasn't -because I was driving my Honda. Safety is ver More

by Anne Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed, Bryan Kerr, Rick Acosta
Jun 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Anne, We're extremely disappointed to hear that your Accord was totaled but are so happy to hear that you were uninjured. Hondas are extremely safe vehicles and are savings lives daily. As for your visit, we're pleased to hear that our entire team worked together to get you into a new Accord. We hope this one treats you well like your previous one and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 26, 2016

Excellent Everything was excellent. Worked with me so i can feel comfortable with my payments. Jhonny was great he helped me alot and understand excalty what i More

by Djdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Brian Munoz, Jhonny Ramirez, Saré Barillas
Jun 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review. It's a pleasure to read that Jhonny provided you with a great experience and helped you drive home in a new vehicle. We hope you're enjoying it and we hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 25, 2016

Walked out of Norm Reeves same day, new car and happy. Like to thank Samson for his patience and his willingness to forego his lunch with me and my wife while they expedited the lease of my new Honda Civic More

by jfajanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Samson Kim
May 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jason, Thanks for this great review. We couldn't be more pleased to hear that Samson went above and beyond to make sure that you and your wife had a great experience leasing a new Civic. Samson is a valued member of our team here and we're thrilled to hear he was able to take such great care of you. We loved your feedback and hope you really enjoy your new Civic! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 25, 2016

Helpful and friendly sales associate Sales associate was friendly and helpful. He was efficient and ended up getting us in and out within 2 hrs (test drive, application, paper work, etc. More

by Hrv2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
May 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope you really enjoy your new HR-V! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 24, 2016

Great Experience I recently leased my first Honda and had the best experience. Jay was quick, polite and answered every question I had. The experience was amazing and More

by Brooklyn/2714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Arghandiwal
May 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this outstanding review and welcome to the Honda family! We're overjoyed that Jay took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 24, 2016

Car Buying that is calm and easy with great follow up I needed a new car and read about the solid reviews on the new Honda Civic. My sales rep was Christopher Ebhabha and he was excellent. Christopher wa More

by CJK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
May 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this review. Christopher is a tremendous salesperson and is always going above and beyond to ensure that each and every customer receives the quality service that they deserve. Congrats on your new Civic and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 24, 2016

Jim Saber For many years Jim has been our personal professional helper Everytime that we need to buy a car. Anyone that needs a car, wants a car, or is thinking More

by Arashsh2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
May 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're overjoyed by your review and your continued support of Norm Reeves Honda Superstore Irvine and Jim. Jim is an all-star and we're so happy to hear that he continually works hard to provide you with a great experience. We'll be sure to share these great comments with Jim and our team. Please know how much we appreciate your business and we look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

May 23, 2016

Best car buying experiance ever We had such a easy time buying a car with the help of our salesman Sylvester and Sam in finance. They were very fast and easy and efficient to work wi More

by jackie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
May 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jackie, We couldn't help but smile after reading your amazing comments. We couldn't be more pleased to hear that Sylvester and Sam went above and beyond to make sure your car-buying experience went smoothly. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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