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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 26, 2016

I had a good experience I got in contact with Kai Ascencio via email and he gave me a fantastic OTD. My family and I drove down to Irvine, a good 45 minute drive, to purchase More

by butterfly0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio, Sam Abdel
Jun 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this kind words. Kai is a great asset to us and we're so pleased to see that he made your car-buying experience a great one. We hope your new vehicle is treating you well and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 26, 2016

Much better than Fladaboe Posted a yelp review, but I will make this a little shorter. With Fladaboe Honda, it was nothing but lies and xxxxxxxx. With Norm Reeves, they gave More

by filmguy182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jun 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this quality review. We're so happy to see that we were able to provide you with services that you didn't receive elsewhere. We'd like to congratulate you on your new Ridgeline and welcome you to the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 24, 2016

Painless buying experience Working with Kai Ascencio was a breeze -- he was extremely transparent and there were no surprises throughout the buying process. I'd highly recommend More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Jun 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Alex, Thank you for writing this fantastic review! We're glad to have Kai on our team and are happy to hear that he/she provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 23, 2016

Terrible experience My husband and i we change us Honda pilot 2012 for a Honda pilot 2015 my husband never testing the car because it was a car behind the Honda Pilot tha More

by Nelly Landeros & Javier Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar
Jun 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Nelly & Javier, We're disappointed to hear about the issues you're having with your Pilot and look forward to seeing you at our Service Department so we can repair these issues. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 23, 2016

Amazing. ! We purchase two cars because long Leho his the be It was great long Lebo made the experience great ! Was dedicated that we ended up buying two cars More

by Buttermilk 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Jun 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! We're so happy to hear that Long provided you with such a great experience that you purchased two vehicles from us. We'd like to welcome you to the Norm Reeves Honda Superstore Irvine Family and we can't wait to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 23, 2016

Jim Saber was great! Jim Saber made everything very easy for us and got us a great deal. It was overall an efficient and fun experience because of his superb customer serv More

by Hdadjou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this review and proud to see that Jim provided you with the quality customer service that you deserve. We'll be sure to share this review with Jim and the rest of our team. We appreciate you stopping and should you ever have any questions, please don't hesitate to ask us or Jim! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 22, 2016

Good experience It was great that I got to test drive the actual car more than at other dealers. They have many cars on different lots so you have access to a wide r More

by Amili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jun 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're grateful for this 5-star review and happy to see that you were pleased with our wide selection of vehicles on our lot. Thank you for stopping by and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 21, 2016

Wonderful salesman named Raffy! It was a very nice dealing with this sale man named Raffy Navas. He was very cooperative and very patient with me during the negotiation. I test drive More

by jps2562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Jun 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this tremendous review! It's a great pleasure to read that Raffy provided you with the quality service that people have come to expect from us. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to contact us or Raffy! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 21, 2016

My Best Car Buying Experience Ever My old Toyota RAV4 finally failed me so I needed to get a new car. I spent hours over several days on a variety of websites (Costco, TrueCar, AAA, Ca More

by THondaCr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz, Cooper Mugg, Mason Marie
Jun 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this awesome review and congrats on your new CR-V! It's a great SUV that we know you're gonna love driving for many years to come! We'd like to welcome you to the Norm Reeves Honda Superstore Irvine Family and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

June 20, 2016

Best experience Ever! I'm a person who despises the process of getting a new car, but Norm Reeves Honda has found the cure for my car buying blues!!! From reception to the More

by dharkknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Jun 20, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying process can be stressful, which is why we're so happy to hear that Brian helped make your experience a great one. We'd like to congratulate you on your new Honda and welcome to the Norm Reeves Honda Superstore Irvine family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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