
Norm Reeves Honda Superstore Irvine
Irvine, CA
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I had a good experience I got in contact with Kai Ascencio via email and he gave me a fantastic OTD. My family and I drove down to Irvine, a good 45 minute drive, to purchase I got in contact with Kai Ascencio via email and he gave me a fantastic OTD. My family and I drove down to Irvine, a good 45 minute drive, to purchase the car. Kai met all my needs and I am truly happy with my purchase. It was a haggle free experience. More
Much better than Fladaboe Posted a yelp review, but I will make this a little shorter. With Fladaboe Honda, it was nothing but lies and xxxxxxxx. With Norm Reeves, they gave Posted a yelp review, but I will make this a little shorter. With Fladaboe Honda, it was nothing but lies and xxxxxxxx. With Norm Reeves, they gave me the bottom line, and no pressure to sign up for extra. In fact, Alex my sales guy told me some things would be a waste of money if I didn't want/need them. That was very refreshing. Even though I was only there for a test drive, they offered me such a great deal I left with a new car! And I love it. Honda Ridgeline is everything I hoped for. Steve in the fiance department was fast and friendly. Had all the paperwork done in 5 minutes with no upselling. As long as this keeps up I will continue to do business with them. Of course if the Helpful Honda people can get me on a zamboni for a Ducks game, I won't complain :) More
Painless buying experience Working with Kai Ascencio was a breeze -- he was extremely transparent and there were no surprises throughout the buying process. I'd highly recommend Working with Kai Ascencio was a breeze -- he was extremely transparent and there were no surprises throughout the buying process. I'd highly recommend Kai and Norm Reeves Honda. More
Terrible experience My husband and i we change us Honda pilot 2012 for a Honda pilot 2015 my husband never testing the car because it was a car behind the Honda Pilot tha My husband and i we change us Honda pilot 2012 for a Honda pilot 2015 my husband never testing the car because it was a car behind the Honda Pilot that we interested and he didn't have the key and that's why we didn't see the back sit we took the Honda Pilot when we was in the freeway I notified the right mirror from the pasanger was broken and it was tape around the mirror and 3 days after my husband tried to open the back sit and what was he surprise the back sit was broken We went to Honda to notified them about the problems they don't care they tried us bad and they tell us they can't do anything when is supposed the car is certified is $30,000 dollars car is not far for my family to take a car like this we was so frustrated and disappointed we supposed to be happy with the car but not I hope the general manager can read my complaint and do something about it . More
Amazing. ! We purchase two cars because long Leho his the be It was great long Lebo made the experience great ! Was dedicated that we ended up buying two cars It was great long Lebo made the experience great ! Was dedicated that we ended up buying two cars More
Jim Saber was great! Jim Saber made everything very easy for us and got us a great deal. It was overall an efficient and fun experience because of his superb customer serv Jim Saber made everything very easy for us and got us a great deal. It was overall an efficient and fun experience because of his superb customer service More
Good experience It was great that I got to test drive the actual car more than at other dealers. They have many cars on different lots so you have access to a wide r It was great that I got to test drive the actual car more than at other dealers. They have many cars on different lots so you have access to a wide range and number of cars. More
Wonderful salesman named Raffy! It was a very nice dealing with this sale man named Raffy Navas. He was very cooperative and very patient with me during the negotiation. I test drive It was a very nice dealing with this sale man named Raffy Navas. He was very cooperative and very patient with me during the negotiation. I test drived around 6 cars before I was able to decide and make a decision and this guy also shared with me some of his tips. He is an asset to this dealership! More
My Best Car Buying Experience Ever My old Toyota RAV4 finally failed me so I needed to get a new car. I spent hours over several days on a variety of websites (Costco, TrueCar, AAA, Ca My old Toyota RAV4 finally failed me so I needed to get a new car. I spent hours over several days on a variety of websites (Costco, TrueCar, AAA, Car & Driver, Edmunds, KBB, CarMax, Consumer Reports, US News and World Report,...) reviewing current recommendations and pricing. I wanted a vehicle in the same class (Compact Crossover). Based on the reviews I saw I was leaning toward the Honda CR-V. I had bought my RAV4 using Costco pricing, so I contacted a local Costco dealer, took a test drive, and got the Costco price from that dealer. I also sent requests into several dealers and, to my surprise, I actually got a price offer (via email) from 2 dealers. Norm Reeves Honda offered a lower price than Costco and their price was rated "Exceptional" by TrueCar. I purchased a 2016 Honda CR-V from Norm Reeves 2 weeks ago. My experience at the dealership was very good - a pleasant change from the old high pressure sales tactics. They could have handled the final processing more efficiently but, so far, I am a very satisfied customer. More
Best experience Ever! I'm a person who despises the process of getting a new car, but Norm Reeves Honda has found the cure for my car buying blues!!! From reception to the I'm a person who despises the process of getting a new car, but Norm Reeves Honda has found the cure for my car buying blues!!! From reception to the salesmen they have it all dialed in perfectly.. Brian Munoz took care of all my needs and concerns.. I was a Toyota fan for over 24yrs, I have now officially became a huge Honda Fan.. Great job guys!!! More