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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

July 12, 2016

Great Buying Experience I helped my daughter buy a used car last month. The energy in the showroom is a nice balance of relaxed and energized. The salesperson, Orlando, was g More

by Bibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Jul 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Bibi, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Orlando is one of our esteemed members who reflects the values of our family! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Orlando for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 10, 2016

Excelent Diego de la Vega is very profesional person he give us a excellent service and he helped us to all we need and we want to thanks to him because he is More

by Nelly & Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Duarte and Vanessa the front receptionists , Diego De La Vega
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Nelly & Javier, Thank you for choosing Norm Reeves Honda Superstore Irvine and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Diego is one of our esteemed members who reflects the values of our family! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Diego again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 10, 2016

Happy New owner of a Honda CRV norm Reeves superstore Irvine I received excellent service from Cooper Mugg highly recommend him & this dealership. Cooper helped me get the best pr More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Wendy, Thank you very much for your kind words! Your support is greatly appreciated. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We hope you're enjoying your new CR-V so far and please feel free to ask, should you ever have any questions! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 10, 2016

Very Helpful dealer Bought a new Honda Civic for lease and when the car had some problem 2 days later I took it back to them and they replaced it immediately. Sebastian w More

by Nivedita Madanala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Nivedita, Congrats on your new Civic and thank you for this review. We're pleased to see that Sebastian and our team were able to replace your faulty Civic. We hope your new one is treating you well and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 09, 2016

Pleasant car buying experience Collin gave us good service and a hassle free car buying experience. My husband, my daughter and I give Five stars to Collin for his effort and ease More

by Hondabuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so grateful for this 5-Star Review! Collin is a valued member of our team here and we're thrilled to hear he was able to take such great care of you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 09, 2016

Easy purchase process for Internet request I initially talked to Alex on a Sunday about purchasing a new Civic, came in Monday with my wife for a test drive, then slept on it for a few more day More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ng (I think), Alex Nazer
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tom, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope you really enjoy your new Civic! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 08, 2016

The best car buying experience in my life I went to many different dealerships but the vibe just wasn't there. When I stepped on the lot and met Sebastian Kavoosi I had a good feeling, he was More

by Cash kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jul 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so grateful for this 5-Star Review! Sebastian is a valued member of our team here and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 08, 2016

Great experience buying new car. Dan was extremely helpful and courteous. He found the exact car I was looking for and helped me get a fair value for my trade in. The finance person More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Sam Abdel
Jul 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Cindy, Thank you for writing this fantastic review! It's wonderful to hear that Dan provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 08, 2016

Great service at Irvine Honda dealership I am so impressed by the friendly people at this dealership! It a comfortable place to go to buy a car, no pressure no tricks! I was in and out in n More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 08, 2016

Really good experience buying our first Honda We bought our Honda CR-V from Norm Reeves Irvine. This is also our first Honda. Michael is an excellent sales person who is knowledgeable and very eas More

by Yi-Hong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Michael Poirier
Jul 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you so much for this awesome review! We couldn't be more pleased to hear that Michael and Sam went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new car and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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