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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

July 22, 2016

The BEST Felt at Home and comfortable buying the Honda Accord. I could see employees being happy to work there; made it easy to decide on car.. More

by Rex4USC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio, Rick Acosta
Jul 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Accord and thanks for taking the time to leave this positive review. We have a friendly atmosphere and we're happy to see that you noticed that. Thanks for stopping by and we hope your new Honda is treating you well! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 22, 2016

Awesome customer service. I had been car shopping for a few months. And everytime I went in I felt super pressured and dealt with too many pushy salesman. At this dealership th More

by K. Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean K. in finance , Collin Coburn
Jul 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're so pleased to hear that Colin and our team provided you with a laidback experience. We're extremely grateful for your business and would like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 22, 2016

Great car buying experience! We were greeted right away by Alex. He helped us get into the car we wanted. Great customer service! We are in the customer service industry, and we a More

by Adamhernandez82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Brian Munoz
Jul 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! We're glad to have Alex on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 22, 2016

Norm Reeves are bullies If you are like me and have been harassed, discriminated or threatened by Norm Reeves, please email me at nrclassaction@yahoo.com My experience wit More

by antinormreeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Sanchez
July 21, 2016

VERY EFFICIENT FRIENDLY PROFESSIONAL LAID BACK PERSONALITIES Because Brian and his staff are VERY EFFICIENT FRIENDLY PROFESSIONAL YET LAID BACK PERSONALITIES and would recommend anyone looking for a new or pre o More

by edbanda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz, James Flood
Jul 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this quality review. Brian is a great asset to our and team and we couldn't be prouder to hear that him and our staff provided you with a quality experience. We'd like to congratulate you on your new vehicle and we can't wait to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 21, 2016

New Car for my Newborn If you go into Norm Reeves Honda, just go in and ask for Rashid Bezzan. You won't need to go into any other dealership no matter how good any other ca More

by emeleno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Bezzan
Jul 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this amazing review and congrats on your new CR-V! Rashid is an all-star and we're so happy to read that he went above and beyond to make sure you had the best car-buying experience possible. Welcome to the Norm Reeves Honda Superstore Irvine Family and should you ever have any questions, please don't hesitate to ask us or Rashid! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 20, 2016

Very Accomodating.. Mr. Raffy is very helpful, excellent service. I will highly recommended Norm Reeves Honda to all of my friends. Thank you for my CRV. I am very satisf More

by Ces O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Jul 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Your kind words are greatly appreciated and we're so happy to hear that Raffy provided you with a quality car-buying experience. The CR-V is a great SUV that we know you're going to love driving for many years to come. Thanks for choosing us here at Norm Reeves Honda Superstore Irvine and we hope to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 20, 2016

the process is fast only 2 hrs long. the internet salesman Rashid is really helpful, he gave the price on phone and better price than any other salesman. someone not even didn't give out More

by z0987654321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Bezzan, Rick Acosta
Jul 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read this review, as Rashid is always making sure that our customers drive home happy. Thank you for taking the time to share your experience and congrats on your new car! Let us know if you ever have any questions, we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 19, 2016

BEST experience EVER in acquiring vehicle. From initial phone call to driving off lot with my choice was an informative and friendly experience by Brian and then Mason. But the energy of whole More

by Lorraine Delacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz, Mason Marie
Jul 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Lorraine, Thanks for this quality review. We're proud to hear that Mason and Brian both provided you with a great experience. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope you really enjoy your new car! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 18, 2016

Very great All norm reeves dealer was friendly especial who I worked them the sepastian take care of us he tried to reach the price very hard More

by Naser1336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Sebastian Kavoosi
Jul 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Norm Reeves Honda Superstore Irvine and we look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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