
Norm Reeves Honda Superstore Irvine
Irvine, CA
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The BEST Felt at Home and comfortable buying the Honda Accord. I could see employees being happy to work there; made it easy to decide on car.. Felt at Home and comfortable buying the Honda Accord. I could see employees being happy to work there; made it easy to decide on car.. More
Awesome customer service. I had been car shopping for a few months. And everytime I went in I felt super pressured and dealt with too many pushy salesman. At this dealership th I had been car shopping for a few months. And everytime I went in I felt super pressured and dealt with too many pushy salesman. At this dealership they were very inviting and didn't pressure me into anything. It's like the cars sell themselves and they are there to assist with paper work! I had an awesome experience and would highly recommend them to anyone else. The salesman I had was Colin Coburn. He was very patient with me and helped me get a great deal! More
Great car buying experience! We were greeted right away by Alex. He helped us get into the car we wanted. Great customer service! We are in the customer service industry, and we a We were greeted right away by Alex. He helped us get into the car we wanted. Great customer service! We are in the customer service industry, and we appreciate great service when we get it. Team Norm Reeves Irvine was on point! Great job team! More
Norm Reeves are bullies If you are like me and have been harassed, discriminated or threatened by Norm Reeves, please email me at nrclassaction@yahoo.com My experience wit If you are like me and have been harassed, discriminated or threatened by Norm Reeves, please email me at nrclassaction@yahoo.com My experience with Norm Reeves has obviously not been pleasant since I did business with them 10 months ago. To this day I am still having issues with them harassing by calling me at work, sending threatening texts claiming i owe them money when we did business 10 months ago. I was recently contacted by them this past month after 9 months of having my car and claiming i owe them money back. I'm sorry Norm Reeves, i do not and please stop harassing me while I am at work. I upheld my end of the deal when we closed it last Aug 2015 and now you want to reach out to me 10 month laster and say i owe you money. I am not a fan of being bullying, harassed or threatened so please stop. This is only the first part of my story. 2nd part is when i originally leased the car, they never upheld their end of the deal by paying off my lease with Ford like they said they would which resulted in me receiving multiple calls from Ford saying my credit would be hit (which it did, dropping it about 100 points). i contacted Norm Reeves over the phone many times with no call back and when I went in person I was told the check was in the mail. After 4 months of no progress I asked to see a copy of the check and only to find out that it was dated the day I went in to verify it meaning they never paid my lease off in the beginning like they said they would. Fast forward 6 months, now i am receiving harassing phones calls saying I owe them more money. I am a hardworking father and husband who pays all my bills on time and tries to provide for my family. For Norm Reeves to have the nerve and call me and theater and bully me like they have is unacceptable and poor business practices at its best. I have gone to the BBB as well as other agencies to share my story. I encourage anyone who has had to go through what I have please email me and share your story. The more detail the better such as date, who you spoke with and what had happened. Norm Reeves, enough is enough. Please stop contacting me or i will be taking legal action. More
VERY EFFICIENT FRIENDLY PROFESSIONAL LAID BACK PERSONALITIES Because Brian and his staff are VERY EFFICIENT FRIENDLY PROFESSIONAL YET LAID BACK PERSONALITIES and would recommend anyone looking for a new or pre o Because Brian and his staff are VERY EFFICIENT FRIENDLY PROFESSIONAL YET LAID BACK PERSONALITIES and would recommend anyone looking for a new or pre owned vehicle to go to norm reeves Honda, period.... More
New Car for my Newborn If you go into Norm Reeves Honda, just go in and ask for Rashid Bezzan. You won't need to go into any other dealership no matter how good any other ca If you go into Norm Reeves Honda, just go in and ask for Rashid Bezzan. You won't need to go into any other dealership no matter how good any other car is. I had the best experience and it was all due to him. Rashid is the only salesman I will ever work with. He not only completely listened to everything I had to say, he made me feel in every way that he was doing everything he could to meet my needs with the budget I had. I will highly recommend Norm Reeves Honda because of this guy. He will work with you and not only on the day of the sale, but everyday you have the car, and probably even beyond because you can tell that he really cares. He isn't just trying to make a sale, he is trying to give you the best car with the best price to meet your needs. Vehicle: CR-V EX More
Very Accomodating.. Mr. Raffy is very helpful, excellent service. I will highly recommended Norm Reeves Honda to all of my friends. Thank you for my CRV. I am very satisf Mr. Raffy is very helpful, excellent service. I will highly recommended Norm Reeves Honda to all of my friends. Thank you for my CRV. I am very satisfied.. More
the process is fast only 2 hrs long. the internet salesman Rashid is really helpful, he gave the price on phone and better price than any other salesman. someone not even didn't give out the internet salesman Rashid is really helpful, he gave the price on phone and better price than any other salesman. someone not even didn't give out price on phone, even i told them i don't have time for hassle. he suggest buying different things but after i refused, he didn't push. the business manager also helpful and did the paper work really fast too. i bought cars many time in the past. this was very satisfying and pleasantly process that i had. More
BEST experience EVER in acquiring vehicle. From initial phone call to driving off lot with my choice was an informative and friendly experience by Brian and then Mason. But the energy of whole From initial phone call to driving off lot with my choice was an informative and friendly experience by Brian and then Mason. But the energy of whole place was one of a positive, genuine, helpful and pleasant place to be. I want to buy another car just to go back. And I will More
Very great All norm reeves dealer was friendly especial who I worked them the sepastian take care of us he tried to reach the price very hard All norm reeves dealer was friendly especial who I worked them the sepastian take care of us he tried to reach the price very hard More