
Norm Reeves Honda Superstore Irvine
Irvine, CA
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Great Experience The only downside to the whole experience was the wait . Waiting for the finance guy was over an hour. But we bought a great used car that didn't look The only downside to the whole experience was the wait . Waiting for the finance guy was over an hour. But we bought a great used car that didn't look used at all. Very happy More
Norm Reeves Easiest car buying experience ever! Go to them they will take care of you, was in and out the door within 2 hours. Great experience! Easiest car buying experience ever! Go to them they will take care of you, was in and out the door within 2 hours. Great experience! More
Overall a great experience! You guys had the car I wanted and I drove 50 miles to get it. I don't think you guys knew what the car really was and that's OK, I won out. The mode You guys had the car I wanted and I drove 50 miles to get it. I don't think you guys knew what the car really was and that's OK, I won out. The model HHR I bought from you is actually rare and only a limited number were built. To find one in the great condition this one was in blew me away and for the price - here's the money! It's worth more then I paid and have already had offers to buy it for more then I paid. As fair as the help making the deal happen with the few people I worked with; Very professional and personal a great combination for a salesman. The only real issue was the things you said would be corrected didn't get fixed before I picked the car up. That being the Tire pressure sensors, they were not cleared, I had to do it the next day - really not an issue for me because I like working on cars, but if you say your going to do something - DO IT! Integrity is everything to me, even coming from a salesmen. More
Our purchase experience Dan is an excellent salesman. We researched through Costco Auto, and we were contacted by Dan. He provided us more information and made it easy to go Dan is an excellent salesman. We researched through Costco Auto, and we were contacted by Dan. He provided us more information and made it easy to go through the purchasing process. However, when it came to the financing process, we felt rushed and not given an opportunity to question and or read fine print. Sam, our financing person, also pushed for us to increase our warranty and to add the GAP that he claimed could not be priced matched with our bank nor would our bank offer it. It should be mentioned that our bank was the financer on our car loan. After adding the items that Sam pushed, we decided to check with our bank and discovered that their GAP offer would surpass what Honda offered and had a better priced warranty with more amenities. Other than our experience with the financing process, this dealership is good. Dan never pushed us to purchase anything. He was honest and friendly with us through the whole process. More
great with no pressure We needed a 3rd car and they understood we didn't wont to haggle and we were in and out. The salesman was great no pressure. We needed a 3rd car and they understood we didn't wont to haggle and we were in and out. The salesman was great no pressure. More
Great service I went into Norm Reeves Honda to purchase a new 2016 Honda CRV. We were greeted immediately upon entering the dealership. We asked for Dan Ransom, a I went into Norm Reeves Honda to purchase a new 2016 Honda CRV. We were greeted immediately upon entering the dealership. We asked for Dan Ransom, and was met by him within a minute. Everyone there were professional. I would recommend it to EVERYONE. More
Excellent assistance from Dan Ransome at Norm Reeves Honda We purchased a 2016 Honda Pilot last week using just the Internet and easy to use email service with Norm Reeves Honda Superstore in Irvine. You can We purchased a 2016 Honda Pilot last week using just the Internet and easy to use email service with Norm Reeves Honda Superstore in Irvine. You can quickly get a price on the model you want via email and then pick-up your Honda at Norm Reeves after a minimum of State and Federal paperwork. Their price was well below MSRP and they quickly got the model and color we wanted - we picked it up the next morning. Dan Ransome is the person you want to work with at Norm Reeves. He is knowledgable, diligent and works for you - five star. Steve Nguyen, Finance Manager and the other staff were a pleasure to deal with. More
Great professional selling effort; Mr. Kavoosi Mr. Kavoosi presented everything in excellent fashion; sold me on the new Civic. He detailed all features and helped with selection of the right model Mr. Kavoosi presented everything in excellent fashion; sold me on the new Civic. He detailed all features and helped with selection of the right model and equipment. More
It was fast and quick purchase Facility was pleasant and sales rep was very nice. He answered all my questions. He made purchase fast and quick. I was hoping to get a slight low Facility was pleasant and sales rep was very nice. He answered all my questions. He made purchase fast and quick. I was hoping to get a slight lower price than what I got. Never the less, I would recommend a friend to your dealership More
Bobbi was great Bobbi made my experience with your Company a pleasant one. . I would recommend your Dealership to a Family member or Friend I totally am enjoying the Bobbi made my experience with your Company a pleasant one. . I would recommend your Dealership to a Family member or Friend I totally am enjoying the vehicle that I purchased. More