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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 02, 2016

Easy process Bryan and Cooper were great, they helped me get a new Accord. I went to the dealer when we agreed on a price did the financing with Rick and I was out More

by Diana C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Cooper Mugg, Rick Acosta
Aug 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Diana, We're so happy to read this amazing review! It's a team effort and we couldn't be prouder to see that Bryan, Cooper and Rick worked together to make sure you had the best experience possible. Welcome to the Norm Reeves Honda Superstore Irvine Family and please let us know if you ever have any questions! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 02, 2016

Top Notch Sales Experience!! Good People. Excellent Service. James Flood is the best. You'll also want to work with Kai. This team knocked it out of the park. We knew what we wanted ahead of time so after a coup More

by GHernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio, Sam Abdel, James Flood
Aug 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customers, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope you really enjoy your new Honda. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 02, 2016

Raffy Navas is the best! We have bought all our Hondas from norm reeves, because of Raffy Navas, simply the best, will come back again and again as long as they exist. More

by Martdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Aug 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-star review. Raffy is an all-star and we'll be sure to share your comments with him and the rest of our team. Thanks for stopping by and we hope to see you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 01, 2016

Great sales experience Salesman James Flood did an excellent job. He was very helpful and even went out of his way to return my rental car for me. More

by hemi214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, James Flood
Aug 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, James is a great asset to us here and we're very lucky to have him on our team. We're very pleased to see that he provided you with a great experience returned your rental car for you. Thanks for choosing Norm Reeves Honda Superstore Irvine and we hope to serve you again very soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 31, 2016

Bougt new car Upon arriving at Norman Reeve's Honda, my family and I were immediately greeted by one of your numerous courteous and inviting salesmen. Michael Porie More

by hjackson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucian Paris, Sam Abdel, Michael Poirier
Aug 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this quality review. We're extremely pleased to hear that Michael provided you and your daughter with the quality experience that you deserve. Please congratulate your daughter on her new vehicle and should either of you have any questions, please don't hesitate to ask us or Michael! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 31, 2016

Pleasant experience All the staff was very nice and our experience at this location is especially pleasant. Joe Khair and Rick Acosta took great care of us during our lea More

by YME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Aug 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this positive review. Joe and Rick are both great assets to us here and it's no surprise that took care of you during your lease buyout. Thanks for stopping by and we hope to serve you again very soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 31, 2016

Sales, finance review for our purchase... Thank you Had good experience and service from Pat Kirby for our purchase. Pat spent the time we needed with our schedule to get us on the road. Pat worked fina More

by Davegreen1131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kirby
Aug 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Pat and Todd, Thank you for this great review. We couldn't be happier to read that both Pat and Todd worked together to make sure your car-buying experience went smoothly. We hope your new vehicle is treating you well and we hope to serve you again very soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 29, 2016

quicka and easy. No hassle! Mason Marie - was the best! I couldn't believe how quick he was to respond and to answer and questions I had Steven Nguyen - really went to bat fo More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Mason Marie
Jul 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Robert, Thank you for this great review! We're so happy to hear that Mason and Steven both worked together to ensure you had an amazing experience. They're both great assets to us here and we'll be sure to share your comments with them and the rest of our team. Welcome to the Norm Reeves Honda Superstore Irvine Family and we'll see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 29, 2016

Best car buying experience I hav ever had. Noticed a lot of Honda CR-Vs on he road and was curious to know why they were so popular. Did an internet search for Honda dealers in Irvine and foun More

by tony38
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Aug 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tony, Thank you for this awesome review. We couldn't be more pleased to read that Michael provided you with a quality experience and helped get you into a new 2016 CR-V! It's an awesome SUV that we know you're going to love driving for many years to come. Thanks for choosing us here at Norm Reeves Honda Superstore Irvine and we look forward to seeing you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

July 28, 2016

Excellent customer services. I have a good experience with Honda dealer, during last few years I had business with them. I'm recommended to my family and friends. More

by abuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jul 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate the kind words and are happy to see that we've provided you with quality experience over the year. Thank you for your business and we hope to see you around the dealership! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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