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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 08, 2016

Best Experience. My experience in getting my first ever car ' HONDA CIVIC CP LX 2D' was really awesome. Raffy Navas, the guy who helped us is a really nice and helpful More

by Joshua noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name but he's a black guy and he's new. , Rafael Navas, Sam Abdel
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Joshua, We appreciate you taking the time to leave this thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Raffy provided just that to you. We hope you're enjoying your new Honda Civic so far and please feel free to ask, should you ever have any questions! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 08, 2016

Great Customer Service I decided to buy a new car with Norm Reeves Honda. Alex Nazer was great and helped meet my needs with buying a new Honda Civic. We decided to go throu More

by Jen Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Sam Abdel
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jen, Thank you for this stellar review! Alex is a valued member of our team here at Norm Reeves Honda, and we're thrilled to hear he was able to take such great care of you. Enjoy your new Honda Civic and we hope to see you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 08, 2016

Purchase Excellent experience on Pilot purchase. Long was very helpful over a two week process as we looked at a number of vehicles at the dealership. Ultima More

by Mak123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We hope you're enjoying your new Pilot and thank you for choosing Norm Reeves Honda! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 07, 2016

Wonderful Service! I went in to this location for my new 2016 Honda Civic. Sebastian and Richard were both welcoming and very helpful. They answered all of my questions, More

by alexiagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Sam Abdel, Sebastian Kavoosi
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Alexia, We're elated to hear about your recent visit with us! We couldn't be more pleased to hear that Sebastian and Richard went above and beyond to make sure your car-buying experience went smoothly. We loved your feedback and hope you really enjoy your new Honda Civic. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 06, 2016

Senior Citizen Friendly Dealer We recently purchased a new vehicle from Norm Reeves Honda in Irvine. My husband can no longer take care of our vehicle needs because of poor health. More

by Happygrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

We couldn't help but smile after reading your amazing comments. It was a pleasure to hear that Cooper helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 06, 2016

GREAT SERVICE I recently got a new Honda truck at this location. The customer service was excellent and they were really patient with me. The sales consultant that More

by David T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Bezzan
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi David, We appreciate you taking the time to leave this thoughtful review. We're overjoyed that Rashid took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda. Please feel free to contact us if you have any questions on your new purchase. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 05, 2016

Very pleasant experience I had a great experience at Irvine Honda, Edgar Galindo made the process fast and easy and I couldn't be happier with my new car! More

by Velveth726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Aug 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this great review. Edgar is a great asset to us here and it's no surprise that he made your experience here a memorable one. Congrats on your new car and should you ever have any questions, please don't hesitate to ask us or Edgar. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 04, 2016

Excellent Service The staff were extremely friendly, very knowledgeable on the vehicles. They answered all of our questions and worked with us to get the best financing More

by momof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Rick Acosta, Michael Poirier
Aug 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this positive review. It's a team effort here and we're pleased to see that our staff worked together to provide you with a quality experience. Thanks for choosing us here and we hope to see you around the dealership again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2016

Awesomw Joe was a great help!! Made the process painless and free of stress. Thanks would to it all over ago again in a heart beat. More

by Vmoreno2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz
Aug 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this positive review and are so happy to see that Joe made your experience a pleasant one. We hope your new car is treating you well and hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2016

Good experiance from sales to finance The sales team was very helpful they put no presure on the final dicission finace dept was very good as well. i highly recommend this dealership and More

by stick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Aug 04, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this excellent review. We take great pride in providing quality customer service and it appears you received just that. Welcome to the Norm Reeves Honda Superstore Irvine Family and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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