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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 14, 2016

Great car buying experience We had a great sales person, Orlando Oorogo, who assisted us in the purchase of our 2016 Honda Civic EXT. He was such a very down to earth person and More

by Lori63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo, Rick Acosta
Aug 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Lori, Thanks for taking the time to leave this great review. Orlando is an awesome member of our team and we're very lucky to have him. Congrats on your new Civic and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 14, 2016

New Civic Bad After Deal Service I bought a new Honda Civic from Norm Reeves Honda in Irvine and was assisted by Joe Khair, Sale Consultant. My last 2 Hondas I leased from Busna Park More

by apinto25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Khair
Aug 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

It's very disappointing to see that you've had issues regarding paying off your 2013 lease. Please contact me ASAP, so we can resolve this issue. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 11, 2016

Very worse services system I have a free navigation update from the sales when I purchase my 2014 Accord, last month I sent my vehicle to Norm Reeves Honda Irvine for update. Th More

by Nomorenorm
Recommend Dealer
No
Employees Worked With
Tom Lowery
August 11, 2016

Great customer service Very good customer service right to the point in and out of the dealership at a reasonable time. Got the car I wanted no complains More

by villajessicaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Aug 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jessica, Thank you for this positive review. We're pleased to see that you received quality service and the process was completed quickly. Congrats on your new car and let us know if you ever have any questions, as we're always here to help. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 11, 2016

Excellent Services Excellent services with really good deal! Very good car buying experience. You will get the deal which he has promised via email. Highly recommend to More

by jamsyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Aug 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this positive review and happy to see that your car-buying experience was a great one. Welcome to the Norm Reeves Honda Irvine Family and we can't wait to see around the dealership soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 10, 2016

Honda helpfulness Joe khair top sales consultant personal,down to earth and no pressure! Gave us a great experience you can only hope for..definitely the type of sales More

by Joekhair12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Aug 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

We appreciate you taking the time to leave this thoughtful review! It's wonderful to hear that James provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 10, 2016

My Honda Fit Lease We had a great experience here. Collin Coburn was easy to work with and the first price he gave us was better than any other offer we received. More

by Keith Labus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn, Rick Acosta
Aug 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Keith, We were so pleased to read your encouraging review! We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! Feel free to call or stop by if there is anything else we can do for you. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 10, 2016

James did good job! James is very professional! Thanks for his help to let me choose the right car, and I did like to invite him to my friend in the future if they want t More

by Kitty Gai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Aug 10, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Kitty, Thank you for stopping by Norm Reeves Honda and sharing your experience with us! It was a pleasure to hear that James helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 10, 2016

Amazing first time car buying experience! When I walked in to Honda everyone was so nice and genuine. Cooper Mugg Helped me out so much, he helped me find excactly what I wanted. The whole tim More

by Mizalexx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Rick Acosta
Aug 11, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this tremendous review. Cooper is an all-star and is constantly going above and beyond to make sure customers have the best experience possible. We'll be sure to share this great review with him and the rest of our team. Welcome to the Norm Reeves Honda Irvine Family and we can't wait to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

August 08, 2016

My Honda Pilot purchase It was easy fast no back and forth just all around a good experience love the car Honda is awesome my sales guy was awesome More

by Ssrios13ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Aug 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Thank you for choosing Norm Reeves Honda and letting us know how we're doing. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Our sales and finance team work hard to keep our customers completely satisfied. Welcome to the Norm Reeves Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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