
Norm Reeves Honda Superstore Irvine
Irvine, CA
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Great experience! I came in about noon on a Saturday and it wasn't crazy busy so service came quickly, although I did make sure I had an appointment first. I had family I came in about noon on a Saturday and it wasn't crazy busy so service came quickly, although I did make sure I had an appointment first. I had family come check out the cars a couple days earlier for me and we had one picked out and it was super fast to test drive and fall in love with the Honda Civic and sign the papers and leave! Super streamlined process. Friendly sale representatives. More
Awesome expereice buying a new car For Mr Raffy Navas, thank you for patiently explaining to me and my husband how to get a new car , even though its late in the afternoon still find ti For Mr Raffy Navas, thank you for patiently explaining to me and my husband how to get a new car , even though its late in the afternoon still find time dealing with us no rush . For Mr Raffy Navas he make sure all is done and set aside others. He is very helpful.... And makes eveyobe fells comfortable like a family member. Thank you to all Honda members who help us getting a new car and once you enter to your office you can see sales representaive looks very profesional and friendly . More
Very satisfied We were sent here through a Cosrco referral. Very satisfied. Bryan was helpful and courteous. Will be glad to send friends to this dealership. Frien We were sent here through a Cosrco referral. Very satisfied. Bryan was helpful and courteous. Will be glad to send friends to this dealership. Friendly and helpful Honda people. More
A pleasant experience I really want to say Jim Saber is one of the sales man you is very polite and makes your comfortable in your excited car purchases. The only thing wit I really want to say Jim Saber is one of the sales man you is very polite and makes your comfortable in your excited car purchases. The only thing with the dealership was the documentation time, it was a little longer than expected. Other than that the car I purchased is good. Thanks Jim. More
Or experience with the salesman Sebastien Sebastian was very helpful and knowledgeable about The car we purchased Went above and beyond to help us with the new car and to get every Sebastian was very helpful and knowledgeable about The car we purchased Went above and beyond to help us with the new car and to get everything out of our old car Thank you very much Sebastian We will definitely come back again when we buy another car More
Disappointed Costco Executive Club Member In March, I purchased a 2016 CRV from Norm Reeves Honda in Irvine. On Friday of last week, I called to make a service appointment at Norm Reeves Hond In March, I purchased a 2016 CRV from Norm Reeves Honda in Irvine. On Friday of last week, I called to make a service appointment at Norm Reeves Honda in Irvine (the dealer from whom I was referred by Costco) to get my oil changed as I was leaving for San Francisco on the next Wednesday. Oh, by the way, I did purchase the extended service contracts that covered oil changes. I was told that the earliest appointment for oil changes was on the next Wednesday. I explained that I was leaving on that day. I asked if I came on Monday without an appointment would they be able to fit me in. The lady said that it would be a long wait and that I might even have to leave the car overnight. I asked her what my alternatives were and she offered none. Granted I perhaps should have called earlier for an appointment. I was somewhat surprised that she did not suggest that I go to another Honda dealership, I knew to do this. I called Honda World in Westminster/Huntington Beach and was able to get an appointment on Sunday at 8:30 am for an oil change. I checked in at 8:30 am and received a call at 9:45 that my car was ready. Needless to say, my Honda dealer of choice for service will no longer be Norm Reeves Honda "SuperStore" in Irvine. Rosalie Majid More
Smooth transaction Have stock as promised. Excellent price and services. They are willing to negotiate. I like that they have large selection without add-ons. No pressur Have stock as promised. Excellent price and services. They are willing to negotiate. I like that they have large selection without add-ons. No pressure sale from internet department. Will buy again. More
Working with Long Leho I am very pleased with my purchase of a 2014 Honda Civic from Norm Reeves Honda Irvine. My Dealers name is Long Leho and he is excellent. Long was tim I am very pleased with my purchase of a 2014 Honda Civic from Norm Reeves Honda Irvine. My Dealers name is Long Leho and he is excellent. Long was timely about returning emails with me, he had the car ready to test drive when i asked him, he was really efficient with the paper work and knew the process backwards and forwards. He wanted to move me along in the buying proccess, but he was not pushy like some dealers can be. Long is a good listener. If you want to buy a used or new car, go to Norm Reeves Honda Irvine and ask to speak with Long Leho, You will be happy you did! More
World Class customer service Going through the car buying process can be frustrating and stressful to find the perfect vehicle. Thanks to Michael, Cooper, and everyone down at Nor Going through the car buying process can be frustrating and stressful to find the perfect vehicle. Thanks to Michael, Cooper, and everyone down at Norm Reeves Honda Irvine my car buying process was as fluid and simplistic as could be. Just as well, they endured I got the best possible deal on the vehicle I was looking for! I will definitely make sure my friends and family go talk to them when they look to upgrade their vehicle! More
LONG is the MAN! Long at Norm Reeve's Honda is the man, as the title says, this guy has gone out of his way at every turn to provide excellent service, he's been hones Long at Norm Reeve's Honda is the man, as the title says, this guy has gone out of his way at every turn to provide excellent service, he's been honest, he's inspired trust, and he's NO xx. I was trying to punch above my weight a bit and realized I was being a bit unrealistic, but he ALMOST made the unrealistic expectations happen. Because of this, I decided to tell him that I wanted him to get the commission from my upcoming purchase, and to find me a deal and lay it on me, I have full confidence in him, and now in Norm Reeve's in general, great dealership. I've been dealing with a lot of car salespeople for the last week since I started looking, and he's been by far the most helpful, I highly recommend Norm Reeves, and I suggest you ask for Long! More