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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 24, 2016

Great experience! I came in about noon on a Saturday and it wasn't crazy busy so service came quickly, although I did make sure I had an appointment first. I had family More

by Julia.joyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Aug 25, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Julia, Thank you for this quality review. It's a great pleasure to see that our team provided you and your family with a great experience. We'd like to offer you a huge congrats on your new Civic and welcome to the Norm Reeves Honda Superstore Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 23, 2016

Awesome expereice buying a new car For Mr Raffy Navas, thank you for patiently explaining to me and my husband how to get a new car , even though its late in the afternoon still find ti More

by Honda white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Aug 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this awesome review. Raffy is an all-star and it's no surprise that he made your experience here a memorable one. We'll be sure to share this great review with him and the rest of our team. Thanks for choosing us here and we'll see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 23, 2016

Very satisfied We were sent here through a Cosrco referral. Very satisfied. Bryan was helpful and courteous. Will be glad to send friends to this dealership. Frien More

by B and B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
Aug 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this review and are happy to see that Bryan provided you with the service you deserve. Thanks for stopping by and please let us know if you ever have any questions! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 20, 2016

A pleasant experience I really want to say Jim Saber is one of the sales man you is very polite and makes your comfortable in your excited car purchases. The only thing wit More

by Kaushik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Aug 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this quality review. Jim is a tremendous asset to us here and it's no surprise that he made your car-buying experience a memorable one. Congrats on your new Honda and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 18, 2016

Or experience with the salesman Sebastien Sebastian was very helpful and knowledgeable about The car we purchased Went above and beyond to help us with the new car and to get every More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Aug 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Patricia, Thank you for stopping by Norm Reeves Honda and sharing your experience with us! It was a pleasure to hear that Sebastian helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2016

Disappointed Costco Executive Club Member In March, I purchased a 2016 CRV from Norm Reeves Honda in Irvine. On Friday of last week, I called to make a service appointment at Norm Reeves Hond More

by ROSALIE MAJID
Customer Service
Recommend Dealer
No
Employees Worked With
Person who schedules service calls.
August 17, 2016

Smooth transaction Have stock as promised. Excellent price and services. They are willing to negotiate. I like that they have large selection without add-ons. No pressur More

by CarAddict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Poirier
Aug 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more appreciative of this positive review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2016

Working with Long Leho I am very pleased with my purchase of a 2014 Honda Civic from Norm Reeves Honda Irvine. My Dealers name is Long Leho and he is excellent. Long was tim More

by Escheldm06
Friendliness
Recommend Dealer
Yes
Employees Worked With
Long Leho
Aug 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this awesome review. Long is an all-star and we're so happy to hear that he provided you with an outstanding experience. We'll be sure to share your comments with him and the rest of our team. We hope your new Civic is treating you well and should you ever have any questions, please don't hesitate to ask us or Long! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2016

World Class customer service Going through the car buying process can be frustrating and stressful to find the perfect vehicle. Thanks to Michael, Cooper, and everyone down at Nor More

by StefColucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier, Richard Moyer, Cooper Mugg, Sam Abdel
Aug 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Stef, It's a team effort here and we're so happy to hear that our team provided you with the service you deserve. We'd like to welcome you to the Norm Reeves Honda Family and congratulate you on your new car. If you ever have any questions, please let us know, as we're here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2016

LONG is the MAN! Long at Norm Reeve's Honda is the man, as the title says, this guy has gone out of his way at every turn to provide excellent service, he's been hones More

by stephenmsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Aug 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Stephen, Long is an all-star and we're so happy to hear that he provided you world-class service. We'll be sure to share this great review and the rest of our team. Thank you so much for these kind words and please don't hesitate to ask us or Long any questions, should you have any. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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