Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

September 08, 2016

Smoothest Transaction In and out of the door in under 2 hours. I did most of my shopping by email and over the internet. Bryan Kerr was straight with me and provided the in More

by akmach2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Rick Acosta
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a pleasure to read this review and we're happy to see that Bryan provided you with a quality experience. Thanks for choosing us here and we hope to provide you with the same quality service again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 08, 2016

The true meaning of "Helpful Honda People"! I'm a believer! I was extremely doubtful that Mike would be able to do anything with my lackluster trade-in, so doubtful that I didn't even clean out my car prior to More

by chloewashere10/30/13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to hear that our team went above and beyond to make sure you had a great experience. Mike is constantly making sure that all of our customers drive home happy. We hope you're loving your new 2016 Honda and let us know if you ever have any questions. We're here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 08, 2016

high hopes we went To Reeves just to view a pre owned car but ended up having a brand new family car. we were looking for a good budget .affordable should i say More

by teamGB
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this positive review. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 07, 2016

To the Point!. Bryan was straightforward and to the point! It was just what i wanted after shopping at other Honda dealerships throughout LA county. I was in and out More

by sabipina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're happy to see that we were able to provide you with an experience that you couldn't receive elsewhere. We'd like to congratulate you on your first new car and welcome to the Norm Reeves Honda Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 07, 2016

Responsive and Professional Dan on the sales team was great to work with. He took the time to listen to what we needed and worked hard to meet our needs. From the first phone c More

by L123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Rick Acosta
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this review. Dan is always making sure customers drive home happy and it's a pleasure to see that your experience here was an enjoyable one. We hope your new car is treating you well and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 07, 2016

Great Dealership! Emailed the dealership for a quote on a lease for a 2016 Accord. Michael emailed back with a great price we couldn't declined. There was no going back More

by Nguyenjenniferr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Nguyen, Michael Poirier
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jennifer, Congrats on your new 2016 Accord and thanks for this great review. We're pleased to read that you had a quality experience with Michael and were in and out in no time. We hope you're enjoying your new Honda and please let us know if you ever have any questions. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 06, 2016

Got a brand new car with three dents on it I purchased a 2016 Honda accord EXL. Michael Jurinek show me a 2017 I want a 2016 and was told this is a brand new car. When I drove home and chec More

by Angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Jurinek
September 06, 2016

Pleasant and professional I had an overall very pleasant experience. The sale representatives that worked with me were all extraordinarily professional, efficient and supportiv More

by Alex in Rancho Santa Margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maysam (sales person), Sonny (financing) and Lee (sales manager)
Sep 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Alex, Thank you for this positive review. We're happy to see that our team provided you with the service you deserved. We hope your new vehicle is treating you well and please let us know if there's ever anything we can do for you. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 05, 2016

Professional,down to earth,friendly people I was treated like a friend and an equal unlike most dealerships. Brian M. helped me drive off with a new 2016 civic in literally hours and took care More

by Andrew f mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Munoz, Joe Khair
Sep 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Andrew, Thanks for this great review and congrats on your new Civic. It's a tremendous vehicle that we know you're going to love driving for many years to come! Please know how much we appreciate your business and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 05, 2016

Top notch sales team! Micheal Poirer was a pleasure to meet, he helped my wife and I through the whole process with genuine kindness. Thank you Norm Reeves Honda! More

by manh nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Poirier
Sep 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Michael is a great asset to us here and we're very happy to hear that he provided you and your wife with a great experience. Welcome to the Norm Reeves Honda Irvine Family and please let us know if there's ever anything we can do for you! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

...
145
...