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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

September 13, 2016

Great experience I had a great experience here. I started online and after selecting the car I was interested in (2016 Honda Civic) I was called and was able to quickl More

by midncoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Poirier
Sep 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-star review! We're happy to hear that our team took care of you and helped you get into a new Civic. Congrats on your new Honda and we can't wait to see you at your first service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 13, 2016

Absolutely Fantastic! It was fantastic!!! Orlando made it a great buying experience for everyone involved in the purchase. We left the lot as happy campers!!! Thank You! More

by Chowfunman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo, Rick Acosta
Sep 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you so much for this great review. Orlando is a great asset to us here and we're happy to hear that he provided you with the quality service you deserve. Welcome to the Norm Reeves Honda Irvine Family and we'll see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 12, 2016

Great car dealrship I called up Norm Reeves Honda Superstore of Irvine and was surprised at the price of the 2016 Honda Pilot Touring. I had called or submitted an inter More

by Terrell Newkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton, Michael Poirier
Sep 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Terrell, Thank you for taking the the time to leave this 5-star review. We're so happy to hear that our team helped find the perfect Pilot for you. We'd like to thank you for your business and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 11, 2016

Great place! everything was fine. It was quick. That was a good collection of cars. Staff was friendly. And helpful. The sales people spent a lot of time explaini More

by 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie in finance, Kevin Marks, Alex Nazer
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing quality service to our customers and it appears you received just that. Thanks for stopping by and please let us know should you ever have any questions. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 11, 2016

Great Experience We went in looking for a Honda Odyssey to accommodate our growing family. My husband did his research and knew what he wanted to purchase, but Orland More

by Ivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ivy, Thanks for this positive review and congrats on your Odyssey. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 11, 2016

Staff was very helpful Dan Ransom is great and I will be referring many other clients who are in the market for a car. He took the time to work with me on what I was wanti More

by Josephaccorf16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Nguyen was good too. I like his style. , Dan Ransom
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Joseph, Thanks for taking the time to leave this review. Dan is a tremendous asset to us here and we're pleased to see that he provided you with a quality experience. Thanks for stopping by and please don't hesitate to ask us or Dan any questions, should you have any. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 11, 2016

Great Car buying Experience I called up Norm Reeves Honda Superstore of Irvine and was greeted by a friendly salesperson, Joe Khair. I live in the Central Valley but was interest More

by jayfromcali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jay, Wow! Thank you so much for travelling all the way from Central Valley to purchase a new Civic. We couldn't be happier to hear that Joe provided you with a great car-buying experience. Welcome to the Norm Reeves Honda Irvine Family and please let us know if there's ever anything we can do for you. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 11, 2016

Hustle free environment. Very professional and knowledgeable staff. Our sales person Raffy did a very exceptional job on helping us get the deal we want. More

by Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Reed, We're happy to read this review and pleased to see that Raffy provided you with the experience you deserve. We hope you're enjoying your new vehicle and we hope to see you here again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 09, 2016

Honda Civic Collin Coburn, the sales representation was friendly, responsive, and respectful. The finance personnel, not sure what his name was, was super fast a More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Coburn
Sep 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review. Collin is an all-star and we're so happy to see that he and our finance team provided you with the quality service that people have come to expect from us here. Thank you for choosing us and we hope to work with you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

September 09, 2016

Best service ever Michael gave 10 plus plus plus service. He went over and beyond his duties you need more like him in your store. He is very polite, professional, and More

by Moos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Poirier
Sep 12, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read that Michael went above and beyond to ensure you received the best service possible. We'll be sure to share this great review with him and the rest of our team. Congrats on your new vehicle and welcome to the Norm Reeves Honda Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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